
Five Star Subaru of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,013 reviews

Got Matt a car! Searching the perfect used car with low miles can be frustrating, but Subaru of Grapevine offered us a hassle free experience! I highly recommend thi Searching the perfect used car with low miles can be frustrating, but Subaru of Grapevine offered us a hassle free experience! I highly recommend this dealership. We were treated with the upmost respect unlike other dealerships we visited. More
Outstanding customer service Greeted with cheer, served with patience! John worked with me for hours to make sure everything was perfect for my crosstrek. The cars window tint was Greeted with cheer, served with patience! John worked with me for hours to make sure everything was perfect for my crosstrek. The cars window tint wasn't going to be ready in time before a big storm hit so he offered to do it while I was gone on vacation and even made arrangements to drop me off/pick me up at the airport! I was treated as a friend and will be a Subaru customer for life after the excellent service I received. Could not be more pleased! More
Awesome This sales team was amazing Jennifer was outstanding! Everything was up to par and more, couldn’t have asked for a better car buying experience! This sales team was amazing Jennifer was outstanding! Everything was up to par and more, couldn’t have asked for a better car buying experience! More
Fast, quick, great service John-Michael was great. I emailed about the car, it was ready when I got here, test drove, negotiated, and driving off the lot. As advertised. Would b John-Michael was great. I emailed about the car, it was ready when I got here, test drove, negotiated, and driving off the lot. As advertised. Would buy from this dealership again. More
GREAT!!!!!! John-Michael Mosqueda was extremely friendly, respectful, knowledgeable, and prompt. He made sure I was familiarized with the vehicle as well as being John-Michael Mosqueda was extremely friendly, respectful, knowledgeable, and prompt. He made sure I was familiarized with the vehicle as well as being happy with it. Once the deal was made I was driving off in less time of any of my past dealership experiences. I experienced zero sales pressure. Five Star Subaru of Grapevine will continue to get my business, as well as my recommendations. Thanks again John! More
Enjoyable! Mr. Mosqueda was a tremendous sales representative. He made our car buying experience very pleasant. I, with no hesitation would buy my next car from Mr. Mosqueda was a tremendous sales representative. He made our car buying experience very pleasant. I, with no hesitation would buy my next car from him. He compliments a great group of people, and a 5 star dealership. More

Great hospitality, good attitide We went in to check out the new Subaru Ascent. We fell in love with the car and the dealership staff was very nice, accommodating and not pushy at al We went in to check out the new Subaru Ascent. We fell in love with the car and the dealership staff was very nice, accommodating and not pushy at all. We ordered our car and it was prepped and ready in three weeks. Thanks to Dustin Cox for getting everything for us. More
A wonderful no pressure experience. I've always dreaded buying cars simply due to my previous experiences with dealerships, but 5 Star Subaru of Grapevine completely changed my feelings I've always dreaded buying cars simply due to my previous experiences with dealerships, but 5 Star Subaru of Grapevine completely changed my feelings about the car buying experience. I came in with an exact idea of what I wanted and they made it happen! It was always about what I wanted to do and what direction I wanted to go. Even though I arrived with the intention of buying a car I felt I could leave at anytime without being hassled. Jennifer took amazing car of me and was super friendly and attentive the entire way. We ended up ordering the exact car I wanted since mine was not in any of the local dealerships and they gave me a nice discount as well! All in all I found my experience to be truly wonderful and I feel valued and cared about as a customer. I truly believe the words the manager said when we parted ways, "our time with you has only just begun." 10/10 will be making all my Subaru purchases at this location. More
Great service to out of state buyer Wing and the team at Five Star did a wonderful job of getting me the car I wanted at a fair price. My local dealer couldn't locate the vehicle we want Wing and the team at Five Star did a wonderful job of getting me the car I wanted at a fair price. My local dealer couldn't locate the vehicle we wanted, and couldn't even give us a date it might be in stock so I reached out to Wing. Through the negotiation, arranging to fly in an pick up the vehicle, and delivery it was a pleasure working with the entire team. I wouldn't hesitate to purchase another vehicle from Wing, and would encourage you to visit them if you want a pleasant, no nonsense buying experience. More
Customer Service I have never owned a Subaru product, so set up a test drive with Dustin Cox a Subaru expert and he took great care of me and my wife. We took a test d I have never owned a Subaru product, so set up a test drive with Dustin Cox a Subaru expert and he took great care of me and my wife. We took a test drive in a Ascent Touring the last one on the lot, and leased the vehicle in know time at all . Dustin made sure I understood how to operate the vehicle and toured the facility which was very clean, even in the area where the automobiles are worked on. The entire staff was very friendly and helpful! I truly enjoyed this car buying experience! More