Five Star Subaru of Grapevine

Customer Service I have never owned a Subaru product, so set up a test drive with Dustin Cox a Subaru expert and he took great care of me and my wife. We took a test d I have never owned a Subaru product, so set up a test drive with Dustin Cox a Subaru expert and he took great care of me and my wife. We took a test drive in a Ascent Touring the last one on the lot, and leased the vehicle in know time at all . Dustin made sure I understood how to operate the vehicle and toured the facility which was very clean, even in the area where the automobiles are worked on. The entire staff was very friendly and helpful! I truly enjoyed this car buying experience! More

Look no further. This is your final stop!!! We've Been searching for a period of time then I stumbled on one of their cars online. Boom, there it was what we've been looking for. Made a trip to We've Been searching for a period of time then I stumbled on one of their cars online. Boom, there it was what we've been looking for. Made a trip to grapevine, test drove. Joey Freddie helped me, and in 2hrs I drove home with the car. It was the best car buying experience you'll ever have. Zero complications. They treat you like gold, and make you understand that your business matters to them and are appreciative. Excellent customer service couldn't ask for more. Best dealership in DFW. More

Great experience Wing our salesman not only got us a great deal on a great car, he went way out of his way to make sure I got the exact Outback that I wanted delivered Wing our salesman not only got us a great deal on a great car, he went way out of his way to make sure I got the exact Outback that I wanted delivered right away! He was very thorough and knowledgeable and easy to work with. More

Treated me (a female) right! We bought a 2019 Outback. This purchase was heavily impacted by how I was spoken to by the salesman, Nick E. As a blond female, men tend to talk down We bought a 2019 Outback. This purchase was heavily impacted by how I was spoken to by the salesman, Nick E. As a blond female, men tend to talk down to me. I asked him to explain the engine setup to me. Nick nailed the sale by explaining the engine in terms someone non-mechanical could understand without talking down to me. He did an amazing job showing the features of the car. He then continued the respectful speak through the financial discussions. Another unexpected benefit is the re-delivery service. After a couple weeks with your car, you come back and meet with Dee Boyett. She does NOT try to sell anything. She walks through the features of the car. Got great insight in using some of the features that we were uncertain on. You also get a $25 QT gift card for coming. Really appreciated the training so I didn't have to review the manual! We were highly satisfied with our dealing with Five Star Subaru, Nick, and Dee. Highly recommend. More

Best car buying experience of my life! I called Lauren on a Wednesday, she emailed me a list of paperwork that took me about 15 minutes. Two hours later, I drove to the dealership, took a I called Lauren on a Wednesday, she emailed me a list of paperwork that took me about 15 minutes. Two hours later, I drove to the dealership, took a test drive, and less than 2 hours later, I drove off in my new car! No haggling, they even gave me a better deal than I was expecting! Lauren was amazing and I can't be happier with the entire process! More

2013 Subaru We had a wonderful experience with Dustin when buying our car. We were treated as if we were buying a new car and not a 5 year old one. Everything he We had a wonderful experience with Dustin when buying our car. We were treated as if we were buying a new car and not a 5 year old one. Everything he said they were going to do to get the car ready was done and we love it. Thank you More

No pressure Subaru's really sell themselves and Darrell knows this. He will tell you all about the car then let you make your own decision. Darrell is a pleasur Subaru's really sell themselves and Darrell knows this. He will tell you all about the car then let you make your own decision. Darrell is a pleasure to work with and worked hard to get me a good deal once I decided it was time to buy. More

Great experience As a first time car buyer, I really appreciated the no-pressure approach. Wing was super friendly, personable and knowledgeable. He listened to me and As a first time car buyer, I really appreciated the no-pressure approach. Wing was super friendly, personable and knowledgeable. He listened to me and helped me get into the car I needed. More

Excellent car dealership Very nice, clean, open, welcoming environment. Staff that I dealt with were all very helpful and efficient and knew their product inside-out. Purcha Very nice, clean, open, welcoming environment. Staff that I dealt with were all very helpful and efficient and knew their product inside-out. Purchasing a new car is not an everyday event and they took steps to make it as easy and painless as possible. More

Great Dealership and Car Dealer! Great selection of cars at the lot and John was willing to explain everything to you while to purchase the car. We felt very comfortable during the ca Great selection of cars at the lot and John was willing to explain everything to you while to purchase the car. We felt very comfortable during the car purchasing experience and did not feel pressured to purchase more than we wanted, which was a huge plus for us. We would purchase another car from John and recommend him completely. Another bonus was that John personally owned the car he was selling, so he could provide a true opinion on the features and overall car. This made us more willing to purchase a car from someone who uses it too. More