Five Star Subaru of Grapevine

First class car buying experience Tony Hooman referred us to Joey Edwards. Joey spent the afternoon with us and answered all of our questions about the Forester vs. Outback. We event Tony Hooman referred us to Joey Edwards. Joey spent the afternoon with us and answered all of our questions about the Forester vs. Outback. We eventually decided on the Outback and literally bought it off the showroom floor. Joey was exceptionally thorough and patient and did not pressure us in any way. We were treated like VIPs and I feel like we got a really good deal on a vehicle that is in great demand and we are extremely pleased. We drove a little farther than we had to and we are glad we did. Joey is clearly a Subaru guru and took great care of us. I would recommend Five Star Subaru and Joey and Tony without any hesitation or reservation. These guys are first class professionals. More

John Mosqueda was great! John was very polite, helpful, knowledgeable, friendly, and efficient. We are very happy with his help and service. We look forward to seeing him agai John was very polite, helpful, knowledgeable, friendly, and efficient. We are very happy with his help and service. We look forward to seeing him again when we come in for our two years worth of free oil changes. More

Amazing experience. Bill Klozik made the buying experience easy and enjoyable. He is a thoroughly professional person to deal with. I found out that we are both Army ve Bill Klozik made the buying experience easy and enjoyable. He is a thoroughly professional person to deal with. I found out that we are both Army veterans so we got to swap a few "Army" stories. He patiently explained the pros and cons of buying and leasing. He went above and beyond to get me a great deal on an Impreza. Dustin Cox and Brian Button in finance were keeping tabs on the transaction making sure everything went as smooth as possible and it did. At no time was there any pressure from anyone. Everyone at Subaru Grapevine has raised the bar on excellence. More

Amazing experience but even better people! When I totaled my car, I was not looking forward to the car buying experience. I had heard horror stories from people about how awful it is to deal wi When I totaled my car, I was not looking forward to the car buying experience. I had heard horror stories from people about how awful it is to deal with car salesmen and dealerships... That was NOT my experience. I reached out to the dealership via USAA and promptly received a call from Dustin. I told him I was just looking and was still waiting for more details from USAA about my car. Dustin said to let him know when I was ready to come check out cars and he’d be happy to help me with the process. Here is why I bought from him: He didn’t call me every day. He didn’t blowup my email. He patiently waited until I contacted him. If only every dealership could be like this!!! I was getting 50 calls a day from dealerships and Dustin was the only one who wasn’t hassling me. Throughout the process, Dustin and his co-worker Phillip walked me through every step. Aware that I was new to the car buying scene, they carefully explained everything to me and did not try to mislead or trick me into buying something I did not want. They carefully went over pricing with me and ended up giving me a 2019 Forester Limited at cost! They had to order one for me but they kept me updated on its delivery date and even sent me pictures when it arrived. On top of all this, they let me bring my dog into the dealership, offered him water and even let him get into the cars to see how they would work for him. They also gave him a Subaru leash! I cannot day enough good things about this dealership and Dustin and Phillip. If I ever need another car, I will absolutely come back to Five Star Subaru in a heartbeat! Hands down the best customer service I’ve ever experienced. More

Great service, friendly staff We were treated with respect and professionalism. The environment is very friendly. The staff made even my kids feel right at home. A great experience We were treated with respect and professionalism. The environment is very friendly. The staff made even my kids feel right at home. A great experience all around. More

Look no further We purchased two Subarus from Joey over the past year and, having gone through the sales process many, many times in my lifetime, I can easily say tha We purchased two Subarus from Joey over the past year and, having gone through the sales process many, many times in my lifetime, I can easily say that Joey is unmatched in his friendliness, courteousness and professionalism. We will buy our next car from Joey. Period. More

Sweet man, sweet car, sweet price Nick has a genuine disposition that came through immediately. He instantly made me feel at ease and was very willing to work within my price point. Th Nick has a genuine disposition that came through immediately. He instantly made me feel at ease and was very willing to work within my price point. The process was smooth, quick, and I left with the exact car I wanted in time for dinner. Many thanks, Nick! More

Great Experience Nick was amazing throughout the entire process - he was so patient and helpful! On a rainy day, he held the umbrella, getting soaked himself, while we Nick was amazing throughout the entire process - he was so patient and helpful! On a rainy day, he held the umbrella, getting soaked himself, while we tested our car seats in different cars. He kept in contact with us as we waited for our reserved car to make it to the dealership and stayed late to see us through the purchase once it arrived. He made sure we understood everything and went above and beyond to give us a great experience. More

Nick Eyster Best Sales Consultant! When I entered the dealership, I was greeted by Nick. I immediately liked him. He is very knowledgeable and listened to me, and then asked me a few q When I entered the dealership, I was greeted by Nick. I immediately liked him. He is very knowledgeable and listened to me, and then asked me a few questions. Next, I was driving the perfect Outback on a test drive! He showed me finance options, and helped me fill out the paperwork. I spent some time waiting for the finance person as it was a very busy day at the dealership. Once there, that process was easy and quick. Nick made the whole process easy and painless! More

2018 Forester Sport Clay got us to test drive a few vehicles even on a cold rainy day. Friendly service. Made sure we were taken care of and we are thankful for all the g Clay got us to test drive a few vehicles even on a cold rainy day. Friendly service. Made sure we were taken care of and we are thankful for all the great assistance in buying our first Subaru More