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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,030 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,030 reviews

October 30, 2018

Great sales staff Whole car buying experience was best ever! Wing took his time to explain and show us what we asked. The finance dept made it a piece of cake. We never More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Oct 30, 2018 -

Five Star Subaru of Grapevine responded

JB, Wing is a great asset to Five Star Subaru Grapevine and it is great to hear you found his expertise 5-star worthy. Be sure to contact Wing or Dee if you would like to review the vehicle for the best ride of your life. Thanks for being our customer, Stephen Johnston, Sales Manager

October 30, 2018

Kelsey’s New Car Long day and the only problem was the limit imposed on credit card. Appreciated pick up delivery day by Mr Cooper. He listened and approached the sale More

by Eight Ascent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buttons
Oct 30, 2018 -

Five Star Subaru of Grapevine responded

Eight Ascent, It was our honor to help with your Subaru purchase. Our goal is to offer the best customer service and I would welcome you to my office during your next visit to make sure you are a completely satisfied customer. Thank you for shopping at Five Star Subaru Grapevine. Safe Travels, Stephen Johnston, Sales Manager

October 30, 2018

Great Experience 5 easy stars This was my first vehicle to purchase and it was a smooth process. I got exactly what I wanted and for a good deal! They are great at communicate each More

by AbbSchro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Five Star Subaru of Grapevine responded

AbbSchro, Thank you for sharing your comments and recommending Five Star Subaru to your friends. Stop by anytime you would like a revisit any of your vehicle's features. Making sure you are enjoying your new Subaru to the fullest is our goal. Enjoy, Stephen Johnston, Sales Manager

October 29, 2018

Repeat Customer Happy Again Two years ago Joey Edwards made the purchase of my husband's car smooth and painless. When I decided I wanted the new Ascent, I knew he was the best More

by ss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Edwards
Oct 29, 2018 -

Five Star Subaru of Grapevine responded

ss, It is awesome to hear the service that Joey provided a few years ago brought you back to the dealership. Earning your continued business will always be our goal and we look forward to continuing to provide 5-star treatment to you both. Thank you for making us your Subaru dealer, Stephen Johnston, Sales Manager

October 26, 2018

Great service! I was helped by Joey Edwards. He took the time to show me the features on two Crosstreks and test drive them. Everyone at the dealership were positive More

by cbryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Button, Joey Edwards
October 25, 2018

Fabulous experience with Nick Eyster! Nick was a pleasure to deal with. No hard sell. No gimmicks. Just a nice and honest transaction. We would buy a Subaru again and we would buy from More

by JILL A TUCKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2018 -

Five Star Subaru of Grapevine responded

Jill, We hope you are enjoying your new Subaru and want to make sure you are getting the best experience long after your purchase. Please let us know if questions arise about the vehicle's technology or care. Thanks for making us your auto dealer. Enjoy, Stephen Johnston, Sales Manager

October 25, 2018

Best dealership Service department is excellent. They will provide loaner vehicle if needed. Dustin Cox is the person to see if you want options for the best fit More

by Summer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Button
Oct 26, 2018 -

Five Star Subaru of Grapevine responded

Summer, Your loyalty to Five Star Subaru Grapevine is awesome! Thank you for making us your auto dealer and please let us know when questions arise. Enjoy, Stephen Johnston, Sales Manager

October 24, 2018

Quick ordeal Was trying to get a hold of a few dealerships so I could order the 2019 model. This dealer wasn't trying to push me into getting the 2018 model Fores More

by Keggasus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Valdovinos, Jennifer Schauer
Oct 24, 2018 -

Five Star Subaru of Grapevine responded

Keggasus, Congratulations and thank you for ordering your new 2019 Forester at Five Star Subaru Grapevine. As we await the delivery of your new Subaru, please stop by or call Jennifer or me with any questions about your new ride. We are so excited for you! Thanks, Stephen Johnston, Sales Manager, 817-438-1700

October 24, 2018

Incredible service! I was helped my Jennifer at Subaru of Grapevine and she helped me find the perfect car. She’s very sweet, and not at all pushy or aggressive. The serv More

by cameronalbright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Schauer
Oct 25, 2018 -

Five Star Subaru of Grapevine responded

cameronalbright, Welcome to the world of Subaru! We get so excited for new Subaru owners and want to make sure you are enjoying the best ride ever. If you would like to revisit any of your vehicle's features please let Jennifer or me know! Enjoy the safest brand on the road! Thanks, Stephen Johnston, Sales Manager

October 23, 2018

Most painless car buying experience ever! Found the BRZ online on Sunday and drove away with it on Monday! John Michael was A+ from the get go! He was thorough and was able to communicate ever More

by Lauraortega71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott, Freddie Valdovinos
Oct 23, 2018 -

Five Star Subaru of Grapevine responded

Laura, Working in the best interest of our customers is always our goal. Thanks for taking the time to acknowledge John Michael and we would love to have you return for future auto needs. Take Care, Stephen Johnston, Sales Manager

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