Five Star Subaru of Grapevine

Refreshing atmosphere The dealeship and it’s sales staff changed my perception of what to expect when visiting a dealership. Nick Eyster listened to my requests and contin The dealeship and it’s sales staff changed my perception of what to expect when visiting a dealership. Nick Eyster listened to my requests and continued to be engaged even after our car purchase. He assisted with and additional purchase of crossbars for my vehicle and walked me through my first service experience. I purchase a new car about every few years due to a long commute. I will be returning to Subaru after many years of being a Nissan customer. Thank you More

Exceptional customer service My wife and I had a phenomenal experience at this dealership. Dustin and his team went above and beyond with customer service and making sure we were My wife and I had a phenomenal experience at this dealership. Dustin and his team went above and beyond with customer service and making sure we were taken care of. We came on a cold rainy day, and Dustin had the car running and the seat warmers on to make sure that we were comfortable during our test drive. He was not pushy during the process which is a refreshing thing when making such a big decision. Dealership is clean, the car was very clean, he made sure the batteries are fresh in our key fobs, and every little thing on the car was ready and perfect for us. This is a great dealership to buy your next vehicle! More

Super Subaru These folks have a great auto, Forester Limited, and they know it, too. My experience was excellent. They made my purchase very pleasant and exciting These folks have a great auto, Forester Limited, and they know it, too. My experience was excellent. They made my purchase very pleasant and exciting from start to finish. More

GREAT EXPERIENCE! Joey was great to work with, we talked a few minutes on the phone prior to my visit to the dealership so he could determine what I wanted. When I arr Joey was great to work with, we talked a few minutes on the phone prior to my visit to the dealership so he could determine what I wanted. When I arrived he had the car ready for me to drive. Joey was attentive and listened to my concerns and was able to provide me with another vehicle that better met my needs. I would definitely buy another Subaru from him. More

Great Experience, Smooth Transaction Frankie Saif was my sales rep and I also worked with Scott M, his manager. They’re both very polite and accommodating and got my deal done with ease. Frankie Saif was my sales rep and I also worked with Scott M, his manager. They’re both very polite and accommodating and got my deal done with ease. I would have liked to seen a little bit more of a discount on the vehicle, but at the end of the day I wanted the car and decided it was worth it. From phone calls and text messages, to in person meetings, the two of them, along with the rest of the staff I encountered we’re all very professional and polite and made the buying experience a pleasure. I would deathly recommend Frankie, Scott , and 5 Star Subaru of Graoevine to anyone looking for an amazing car buying experience!!! Thanks guys! More

Great Experience! Wing was great to work with, and very knowledgeable about the vehicle we purchased! The team at Subaru Grapevine was great to work with and made sure Wing was great to work with, and very knowledgeable about the vehicle we purchased! The team at Subaru Grapevine was great to work with and made sure we were comfortable with all the important decisions! More

Awesome experience! My sales consultant Wing was very patient and thoughtful in explaining how everything works. He explained it in a manner that even a dinosaur like me My sales consultant Wing was very patient and thoughtful in explaining how everything works. He explained it in a manner that even a dinosaur like me can understand. More

Professional, Friendly and Attentive I hadn't been in the market for a new vehicle for many years, but after conducting a fair amount of research, I decided to purchase a new Subaru. I l I hadn't been in the market for a new vehicle for many years, but after conducting a fair amount of research, I decided to purchase a new Subaru. I located the closest dealerships to our home, and once on the internet, I connected with Darrell. Upon arrival at the dealership, Darrell was congenial and comprehensive in his approach and I did not feel pressured by his style of interaction. During our discussion, he introduced me to Steve, another professional with a calm demeanor. Although the car of my choice was not on the lot, prior to my departure that day, arrangements were made to acquire the vehicle that I was interested in purchasing. From my very first point of contact with Darrell, he was helpful and attentive, and from my perspective, all of the steps required from purchase to delivery of my vehicle were accomplished with ease. I am very happy with my new Subaru and my experience at the dealership was pleasant because Darrell and Steve are not "pushy salesmen just interested in a sale". More

Dedicated Team Service center is always on top of things, be it light maintenance to powertrain work. Always friendly and willing to answer as many questions as you Service center is always on top of things, be it light maintenance to powertrain work. Always friendly and willing to answer as many questions as you have. Parts department is also on top of their game, they can find parts even with the worst customer supplied description, and if it isn't in stock they'll have it in a week or less. The staff that assisted me, and have assisted me in the past, are absolutely fantastic, they are what made me a repeat customer. Five Star Subaru, take note! More

Amazing Salesperson and Experience Joey Edwards was such a pleasure to work with as opposed to the typical pushy car salesman we usually encounter. He is polite, respectful, sincere and Joey Edwards was such a pleasure to work with as opposed to the typical pushy car salesman we usually encounter. He is polite, respectful, sincere and patiently explained all our questions and made the sales process a stress free and enjoyable experience. Would highly recommend working with him. More