Five Star Subaru of Grapevine - Service Center

Service is great. Service advisors help each other out to facilitate service. Team approach was great. Communication had one hiccup on notifying when to expect to p Service advisors help each other out to facilitate service. Team approach was great. Communication had one hiccup on notifying when to expect to pickup my car. The mechanic left early due to emergency without completing the service as expected. I was notified very late and had to wait another 1/2 day. More

They are always wry helpful and attentive. My vehicle is serviced with in the time period they say. My vehicle is serviced with in the time period they say. More

Super customer service and Matt did great The problem was fixed and the appointment schedule made it easy for us was fixed and the appointment schedule made it easy for us More

Travis provided great customer service! He was very knowledgeable and careful to explain the details of the service my car needed. He was very knowledgeable and careful to explain the details of the service my car needed. More

Took my car in cause my check engine light came on and they replaced the part I needed and got me a loaner while they had to keep it for a day. This is a great dealership. The Service Department is awesom they replaced the part I needed and got me a loaner while they had to keep it for a day. This is a great dealership. The Service Department is awesome. More

Impeccable service. I had the pleasure of working again with Deion Thomas. He is the best! I had the pleasure of working again with Deion Thomas. He is the best! More

They promptly were there to take my car. They explained what they were gonna do. They kept me informed every step of the process. They walked me through my car when I picked it up asked if I They explained what they were gonna do. They kept me informed every step of the process. They walked me through my car when I picked it up asked if I had questions. Complete thorough very professional job. More

An outstanding service and treatment. Five Star Subaru made us feel like family, and best choice! Five Star Subaru made us feel like family, and best choice! More

Friendly environment, professional customer service. Service was finished in a timely manner. Very excited about my CrossTrex. Service was finished in a timely manner. Very excited about my CrossTrex. More

First class Operation. Five Star Subaru staff is fantastic. Personable and accommodating. I highly recommend doing business with them. Service department deserves the highe Five Star Subaru staff is fantastic. Personable and accommodating. I highly recommend doing business with them. Service department deserves the highest recognition. More