Five Star Subaru of Grapevine - Service Center

Tremendous customer experience Have a fleet vehicle but treated like an individual owner Transparent & knowledgeable Car wash Professional staff Convenient location Aware of Have a fleet vehicle but treated like an individual owner Transparent & knowledgeable Car wash Professional staff Convenient location Aware of other dealership choices Clean waiting area More

Recall Notices This Subaru Dealer knows what they are doing, at least in the Service Department. As always everything was clear and up front. I'm very pleased with e This Subaru Dealer knows what they are doing, at least in the Service Department. As always everything was clear and up front. I'm very pleased with everything, except maybe some of the prices. That won't stop Me from taking care of My Subarus! More

service Everyone at the dealership had Great communication, friendly, timely, professional.... prompt greeting at arrival and personal attention to set up ser Everyone at the dealership had Great communication, friendly, timely, professional.... prompt greeting at arrival and personal attention to set up service and then explain work done and go over billing/ work. More

Very professional. The waiting room is very nice with snacks and drinks available. There’s also a playroom for the little ones. It’ an overall very good expience. The waiting room is very nice with snacks and drinks available. There’s also a playroom for the little ones. It’ an overall very good expience. More

Great experience Service writer's are always helpful and professional.We live over an hour from the dealership and the service manager has always gone above and beyond Service writer's are always helpful and professional.We live over an hour from the dealership and the service manager has always gone above and beyond to take car of my family. We have purchased three Subie in two years from Clay which is outstanding, Thanks from the Maddux's More

First scheduled service Clean dealership. Nice waiting area with free Wi-Fi and refreshments. All the employees are extremely courteous. All work done was explained in an eas Clean dealership. Nice waiting area with free Wi-Fi and refreshments. All the employees are extremely courteous. All work done was explained in an easy to understand way. A key point is they do not true to up sale the service package I have. The did the system check, changed the oil and oil filter and rotated the tires, exactly what the were supposed to do no extras were tried to be sold. More

Spectacular Saturday service visit Fantastic visit- I didn't have an appointment but was still out in an hour on a Saturday. They treated me like family while I waited. Love this deal Fantastic visit- I didn't have an appointment but was still out in an hour on a Saturday. They treated me like family while I waited. Love this dealership. More

It couldn’t be any better They were very friendly and on the point and the work was done very quickly, I will come to them again for future service as well They were very friendly and on the point and the work was done very quickly, I will come to them again for future service as well More

Buying a 2018 WRX STI Limited Had a great time getting my first Subaru from Five Star Subaru, my sales person was Bill klozik, he did a great job of helping me and guiding me throu Had a great time getting my first Subaru from Five Star Subaru, my sales person was Bill klozik, he did a great job of helping me and guiding me through everything More

great service every time I have gone to this dealership many times for service or to purchase new cars. I do and have recommended it to anyone that I know is looking for a Sub I have gone to this dealership many times for service or to purchase new cars. I do and have recommended it to anyone that I know is looking for a Subaru or a car that fits the Subaru bill or price range. I commend the staff of the dealership, both in the sales department and the service department for making buying cars extremely easy and taking care of said cars without issues. I once had someone strip off my wheel studs in another service place. When I discovered this, I was unable to drive the car, but the service department accommodated me and fixed the issue within an hour of getting the car to them. Every visit is pleasant because of the friendliness and professionalism of the staff here. More