Five Star Subaru
Oneonta, NY
Filter Reviews by Keyword
By Type
101 Reviews of Five Star Subaru
Excellent service for 8+ years - and they sold me the car as well! Terrific professional staff in every area of sales and service. as well! Terrific professional staff in every area of sales and service. More
Excellent service department. My service technician John Lucenti was very professional and personable. He explained clearly why I needed to have the parts replaced. I was provided My service technician John Lucenti was very professional and personable. He explained clearly why I needed to have the parts replaced. I was provided with a loaner car since it would take longer to complete the job. Service staff at Five Star Subaru in Oneonta NY are very friendly and client centered. I feel assured that my Subaru Legacy is getting quality, competent care whenever it needs routine service or repairs. More
I had a great experience at Five Star Subaru. John was my service advisor and he was absolutely fantastic. He communicated clearly, kept me updated on the progress of my repairs, and was very tra John was my service advisor and he was absolutely fantastic. He communicated clearly, kept me updated on the progress of my repairs, and was very transparent about the costs. I appreciated that he went the extra mile to find a coupon to apply toward my bill. John made me feel like a valued customer. Highly recommended! More
Always a good experience with Five Star. Our Mechanic, Dan Poje, did an amazing job and went over every detail of my vehicles inspection with me. Very satisfied. Our Mechanic, Dan Poje, did an amazing job and went over every detail of my vehicles inspection with me. Very satisfied. More
Excellent service at Five Star Subaru in diagnosing and correcting a recurrent battery dead battery issue after travel and car being parked for several days correcting a recurrent battery dead battery issue after travel and car being parked for several days More
Service is great . appointments are kept on time and are done in a timely manner. The staff is courtesy and explains things in a way that I can understand. appointments are kept on time and are done in a timely manner. The staff is courtesy and explains things in a way that I can understand. More
Any dealer can sell me a Subaru but it's really the next 3-10 plus years that count. When my car needs servicing, three professional, understanding and friendly Service Advisors work hard to get me in and o 3-10 plus years that count. When my car needs servicing, three professional, understanding and friendly Service Advisors work hard to get me in and out and keep me happy! Plus, Sloan's Restaurant is next door. More
You had to have a minimum huh? Dealership is good, Tom and the service dept. guys and girls are excellent. The main reason for doing business there for years. Dealership is good, Tom and the service dept. guys and girls are excellent. The main reason for doing business there for years. More


