Back

Five Star Subaru

Oneonta, NY

5.0
101 Reviews

331 Chestnut St

Oneonta, NY

13820

Directions

By Type

101 Reviews of Five Star Subaru

March 17, 2026

Excellent service for 8+ years - and they sold me the car as well! Terrific professional staff in every area of sales and service. More

by Tasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Feudi but also others - all are excellent
Mar 18, 2026 -

Five Star Subaru responded

Tasha, thank you for your loyalty and support! We truly appreciate your business and look forward to serving you for many more years to come!

March 14, 2026

Excellent service department. My service technician John Lucenti was very professional and personable. He explained clearly why I needed to have the parts replaced. I was provided More

by Time Chaser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lucenti
Mar 16, 2026 -

Five Star Subaru responded

We’re so grateful to hear you trust John and our team with your Subaru Legacy! We appreciate your feedback and look forward to seeing you again at Five Star Subaru.

March 08, 2026

I had a great experience at Five Star Subaru. John was my service advisor and he was absolutely fantastic. He communicated clearly, kept me updated on the progress of my repairs, and was very tra More

by NA333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lucenti
Mar 09, 2026 -

Five Star Subaru responded

It sounds like John went above and beyond to assist you! Thank you for choosing Five Star Subaru and for sharing your experience. See you again down the road!

February 04, 2026

Always a good experience with Five Star. Our Mechanic, Dan Poje, did an amazing job and went over every detail of my vehicles inspection with me. Very satisfied. More

by slaterb24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Poje
Feb 04, 2026 -

Five Star Subaru responded

Thank you for sharing your experience with Dan and the team! We appreciate your business! - The Five Star Subaru Team

January 12, 2026

Excellent service at Five Star Subaru in diagnosing and correcting a recurrent battery dead battery issue after travel and car being parked for several days More

by bjsl456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lucenti, Tom Feudi, Turner Thies
Jan 12, 2026 -

Five Star Subaru responded

We are so glad you can count on our team for five-star care! Thanks for choosing Five Star Subaru and for sharing your experience. See you next time!

December 21, 2025

Service is great . appointments are kept on time and are done in a timely manner. The staff is courtesy and explains things in a way that I can understand. More

by jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lucenti
Dec 23, 2025 -

Five Star Subaru responded

Hi Jan, we're happy to hear you always have an on-time and transparent experience with our service team. Thank you for choosing Five Star Subaru and come back to see us any time!

December 08, 2025

They are the best at what they do,very good service,trustworthy polite.I bought my car there and only have it serviced there. More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in service department
Dec 08, 2025 -

Five Star Subaru responded

Luke, it's awesome to hear your feedback on both sales and service! We truly appreciate your business and partnership! Thank you from the Five Star Subaru team.

December 01, 2025

Any dealer can sell me a Subaru but it's really the next 3-10 plus years that count. When my car needs servicing, three professional, understanding and friendly Service Advisors work hard to get me in and o More

by Paultrnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon and Turner Both excellent!
Dec 02, 2025 -

Five Star Subaru responded

Paul, we're here for you and your Subaru for the long haul! Thanks for choosing Five Star Subaru and for sharing your support for our team. We look forward to seeing you at your next visit!

October 19, 2025

You had to have a minimum huh? Dealership is good, Tom and the service dept. guys and girls are excellent. The main reason for doing business there for years. More

by shewhollow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom John. Few others I can't recall the names.
Oct 21, 2025 -

Five Star Subaru responded

It's awesome to hear that Tom and the team have earned your loyalty with their stellar service! We really appreciate your feedback and support. Thank you from all of us at Five Star Subaru!

October 15, 2025

Had an excellent experience at Five Star Tyler is Very Professional sales person I feel I part of a big family. More

by smitty8830
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Velasco
Oct 15, 2025 -

Five Star Subaru responded

Thank you for sharing your excellent experience with Tyler and our team! Welcome to the Five Star Subaru family!

1
...