Five Star Subaru

I could not be more pleased with this dealership. Ever since I brought my car there they have been professional, courteous, friendly, and have always listened to what I have to say about the car. Ever since I brought my car there they have been professional, courteous, friendly, and have always listened to what I have to say about the car. Most recently, I had a major issue with my car, and Tom was most helpful in getting me a tow truck and a loaner until my car was fixed. He kept me informed of what was wrong and what needed to be done. After I got my car back and I heard a strange noise I called him. It was near closing time on Friday, but he told me I could come in at 9 o’clock the next morning. And he listened and he crawled under my car and he took it in the back and fortunately it just turned out to be a noisy heat shield. I just love the guys at Five star Subaru.!!! More

Didn't have to wait long. Things explained about car & what was being done for service visit. Things explained about car & what was being done for service visit. More

I needed help with my deteriorating windshield wipers and Tom checked them out and found them to be shredding and so replaced them with new wipers under warranty saving me time and money. Much appreciated. Tom checked them out and found them to be shredding and so replaced them with new wipers under warranty saving me time and money. Much appreciated. More

Professional, courteous, timely and informative all with a smile on his face. I will be returning your Five Star Subaru in the future. a smile on his face. I will be returning your Five Star Subaru in the future. More

Helpful and friendly. Even took me to work while looking at my car and came back and picked me up Even took me to work while looking at my car and came back and picked me up More

Great service as always. Always does excellent service. Very trustworthy. Very knowledgeable team and people. Thanks Always does excellent service. Very trustworthy. Very knowledgeable team and people. Thanks More

Excellent service for 8+ years - and they sold me the car as well! Terrific professional staff in every area of sales and service. as well! Terrific professional staff in every area of sales and service. More

Excellent service department. My service technician John Lucenti was very professional and personable. He explained clearly why I needed to have the parts replaced. I was provided My service technician John Lucenti was very professional and personable. He explained clearly why I needed to have the parts replaced. I was provided with a loaner car since it would take longer to complete the job. Service staff at Five Star Subaru in Oneonta NY are very friendly and client centered. I feel assured that my Subaru Legacy is getting quality, competent care whenever it needs routine service or repairs. More

I had a great experience at Five Star Subaru. John was my service advisor and he was absolutely fantastic. He communicated clearly, kept me updated on the progress of my repairs, and was very tra John was my service advisor and he was absolutely fantastic. He communicated clearly, kept me updated on the progress of my repairs, and was very transparent about the costs. I appreciated that he went the extra mile to find a coupon to apply toward my bill. John made me feel like a valued customer. Highly recommended! More

Always a good experience with Five Star. Our Mechanic, Dan Poje, did an amazing job and went over every detail of my vehicles inspection with me. Very satisfied. Our Mechanic, Dan Poje, did an amazing job and went over every detail of my vehicles inspection with me. Very satisfied. More