Flagship Motorcars of Lynnfield

Thank you Paige Paige was wonderful to work with. She was so patient with me until I made up my mind what I wanted to do. Imy last car was a ten year old Mercedes whi Paige was wonderful to work with. She was so patient with me until I made up my mind what I wanted to do. Imy last car was a ten year old Mercedes which I loved and had a hard time parting with but I knew it was time to upgrade. Paige helped me through the process with professionalism and lots of patience. She was thoughtful and so helpful and didn’t pressure me to make a decision. She worked with me until I made up my mind between leasing and buying. I chose to buy because that’s what I was comfortable with. She spent a lot of time with me until I felt right about the choice I made and then took her going over all the new technological changes in the newer cars. I would highly recommend Paige to anyone who comes through the doors of Flagship Motors. More

Dan's the Man - Smart's the car Cant imagine a salesman more helpful than Dan Fava at Smart Center of Lynnfield. I had tried a Smart 2016. Drove like a Mac truck. But poised to find Cant imagine a salesman more helpful than Dan Fava at Smart Center of Lynnfield. I had tried a Smart 2016. Drove like a Mac truck. But poised to find an all electric I put Smart back on my list with Chevy Bolt and BMW i3. After reading a bad review, I test drove prepared not to like it so I really put the car through it’s paces. With Dan we took out a Cabrio and drove with the top back, back and down, bars on and off, windscreen up and down and windows up and down with each variation up to 65-70. Dan put up with my demanding ways with total aplomb. And we had fun chatting about the safety features of the Smart that so many people are not aware of. In addition to it’s great ratings (eg. Maximum stars in Euro NCSP tests - check out their video at 64 mph) I personally think that because it is so tall and visible and because it is so small (3 can fit into one parallel parking space), it is less likely to be hit in the first place. And, my gosh, the car knocked my socks off: super acceleration when needed, fantastic tracking (unlike the Bolt and i3), no uncomfortable deceleration (unlike Bolt and i3 even in non-eco mode), and unfathomably wind-free with top-down (only electric convertible on the market). Some reviewers out there just have a chip on their shoulders about small cars I’m convinced. I am sold on the Smart 2017 and on Dan. Best car buying experience ever (and I’m pushing 70). More

Thanks to Sean and Jon Thanks to Sean providing such a excellent customer service to me! I had great experience in Flagship Motors. Sean made me feel comfortable and did eve Thanks to Sean providing such a excellent customer service to me! I had great experience in Flagship Motors. Sean made me feel comfortable and did everything he could to make sure satisfied my needs. After I ordered the car, he updated the information to me frequently, I really appreciated! When I picked up the car, Jon wen over every feature of the car, and helped me to set up the app. That was very helpful. More

Oustanding process - made my life very easy. Paige Babcock did an outstanding job narrowing to my preferences and most especially was very sensitive to my time. Process was quick and easy. Love Paige Babcock did an outstanding job narrowing to my preferences and most especially was very sensitive to my time. Process was quick and easy. Love the E400 Coupe. More

The best ! My sale rep. Mike Daly put his hart and soul into this sale. He made sure that the car I went home with was the car that fit all my needs. We spend My sale rep. Mike Daly put his hart and soul into this sale. He made sure that the car I went home with was the car that fit all my needs. We spend a week together on this purchase and in the end I got the perfect Mercedes. The dealership has Suada Kolenovic who takes all the time you need to go over the cars bells and whistles. They are a great team and there personal commitment will take me back for my next Mercedes. More

The purchase of my first Mercedes. I recommend this dealership, hands down! Friendly, patient and understanding crew. It was my first time purchasing a Mercedes and this team was great I recommend this dealership, hands down! Friendly, patient and understanding crew. It was my first time purchasing a Mercedes and this team was great to work with! More

"Real" Understanding of The Customer Experience Jim Estabrook, Michael Andrews and Nick Ioannidis understand that a business cannot exist if it does not attract much less retain and develop custome Jim Estabrook, Michael Andrews and Nick Ioannidis understand that a business cannot exist if it does not attract much less retain and develop customer loyalty. More

Great experience! My experience at Flagship Motorcars of Lynnfield was amazing. Franco, Gil and Elder were great to us, they made us feel so comfortable and helped us t My experience at Flagship Motorcars of Lynnfield was amazing. Franco, Gil and Elder were great to us, they made us feel so comfortable and helped us thru out the whole process. The team deserves 5 stars. They will help you from the moment you walk in until you close the deal. They did everything they could to see me walk out of there with my dream car, they were very flexible negotiating the monthly payment to fit my budget and gave me a great price to trade-in my old car. I'm glad we choose this location to buy my car. Thank you for the amazing job guys. I couldn't be any happier! More

Just A Great Experience I just want to point out that this might be the best dealership I have ever dealt with where I have not purchased a car. Up front, no pressure, honest I just want to point out that this might be the best dealership I have ever dealt with where I have not purchased a car. Up front, no pressure, honest, nice in every way. They did not have the 2015 GLA that I wanted, due to a recall, totally understood my frustration, and talked to me even when I had purchased another vehicle at another dealer. I would recommend anybody looking for transparency and honesty and to be made to feel like you are the most important person to them , to go to Flagship. I wish things had worked out, I know in the future I will purchase a car fro them having talked to Kristin Laliberte and Danielle Keys. Again thanks so much for your time. I'm sure we will cross paths again More

Great experience I purchased my third car from Flagship on Friday and drove it home on Wednesday. It was the easiest and pleasant car buying experience yet, thanks to I purchased my third car from Flagship on Friday and drove it home on Wednesday. It was the easiest and pleasant car buying experience yet, thanks to Paige Babcock. I would recommend her to anyone looking to purchase an MB. Thanks Paige for helping me own my beautiful Solar blue C300. And thanks to Ken Julien for asking Paige to.contact me. More