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Fletcher Chrysler Dodge Jeep RAM

Franklin, IN

4.7
695 Reviews

3099 N. Morton Street

Franklin, IN

46131

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695 Reviews of Fletcher Chrysler Dodge Jeep RAM

January 07, 2011

Extremely poor service and attitude. Service staff does not know what they are talking about and are very unprofeesional and extremely rude when talking with customers. I would not reccomend this dealershi More

by mjgoral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob and Jordan
December 17, 2010

Amazing customer service from the minute we arrived at Fletcher Chrysler Dodge Jeep. We had been to 3 other area Indy dealerships and they do not compare to Fletcher. Thanks again for the great buying ex More

by heatherlay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Joiner and Fletcher Team, Brad Joiner
December 10, 2010

Well the deal was good at first till we realized that the mega cab we purchased weight more than a 1500 and was very bad on gas, I even asked about gas before we bought, so we wanted out of the truck well o More

by sj8fans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Giles
November 04, 2010

I ordered an item from Fletcher Chrysler, which arrived damaged (obviously from shipping). Contacted Brad and almost immediately received a reply. The following day he shipped new item and return shipping More

by chub3290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Joiner, Brad Joiner
October 09, 2010

We were very impressed with the customer service. All the staff that worked with were very professional and helpful. We were very specific on what we were looking for and loved the fact that we were not More

by littlebit7997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Joiner, Dick Giles, Brad Joiner, Dick Giles
September 20, 2010

Ben Pfeffer was very helpful, pleasant, and honest. He made the car purchase process very easy which had not been my experience with other dealers in the past. Too often, buying a car is about as pleasant More

by R.P. Mack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Pfeffer, Bob Archer
August 31, 2010

Michael was very helpful in in assisting us to find a car for our son. He made the process very quick and easy. The Calibur has been a great car so far for him. Thanks to Michael and Dave for making this a More

by ajs0219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lukich, Michael Lukich
August 30, 2010

I have to say that the ordering, tracking and purchase of my 2010 Dodge Challenger SRT-8 from Brad Joiner greatly exceeded all my expectations. I never imagined that I would be able to find a deal that would More

by traina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Joiner and Bob Archer, Brad Joiner
August 19, 2010

I complained about things that were not right with our car we had for 5 days, they read the reviews and made it right. I was hesitant as to what to expect, but so far they have stepped up and done the ri More

by PARRISHFAMILY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rich, Brad Joiner
August 18, 2010

Decent price on car we were interested in, but the usual run around when wanting to trade in. "what do you owe?" Oh, hmmn, thats EXACTLY what they offer for your trade in. Of course, I just want ONE deal More

by PARRISHFAMILY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lukich