Fletcher Jones Audi

Nick listened to me gripe about my bad experience with another Chicago area Audi dealer. It seemed he actually listened to my needs and put together a plan to help expeditiously. He was able to locate a another Chicago area Audi dealer. It seemed he actually listened to my needs and put together a plan to help expeditiously. He was able to locate a car from the same inventory all Audi dealers have access to, and the other dealer apparently could not locate the same car. He was able to expedite a dealer trade and get the car to the dealership in right about or under 4 days from our initial conversation. My only reason for dropping the overall experience and customer service from great to good was the fact that we didn't get the all-weather trunk liner with our all-weather mats I thought that was a package deal since that is the way it is listed on the options on our buying service website. Honestly, I haven't asked about it yet. Once I get a chance to work with them on that, I can go edit the ratings to all Great. More

I've had bad experiences with other dealers before, but this was a very smooth, simple, and relaxed sale. The salesperson that I dealt with was Dan Flood, who was friendly and easy to work with. The car this was a very smooth, simple, and relaxed sale. The salesperson that I dealt with was Dan Flood, who was friendly and easy to work with. The car and the service were first-rate. I love my car. Highly recommended. More

They stole from my car money and sunglasses. When i brought it up as i was leaving they said call back tomorrow. When i called back they said i should of brought it up before i left. In the end They brought it up as i was leaving they said call back tomorrow. When i called back they said i should of brought it up before i left. In the end They and Audi said i am out of luck. Go to Schaumberg they will treat you right. More

Falsely advertised that the car was Audi Certified when it wasn't according to AudiUSA. Big mess up on their part about sales tax since I purchased the car out of state - submitted to a collection agency a it wasn't according to AudiUSA. Big mess up on their part about sales tax since I purchased the car out of state - submitted to a collection agency after contacting me for the first time about the situation. My car still isn't legally registered in Ohio because of their screw up - even after 4 months. Stay far away from this disfunctional/high employee turnover business. More