Fletcher Jones Imports
Las Vegas, NV
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Be Careful When Dealing With Fletcher Jones I returned my lease and upgraded my car. Chris Monzo told me my bill would be a certain price. When I got home my bill was $800 more than he told me. I returned my lease and upgraded my car. Chris Monzo told me my bill would be a certain price. When I got home my bill was $800 more than he told me. When I tried reaching out to him about the issue he ignored my calls along with General Manager Steve Kaplan. Would not recommend this dealership. More
Outstanding Customer Care Second Mercedes and Shari Winograd provide outstanding customer care. He answered all questions and help me select the right vehicle for my needs. S Second Mercedes and Shari Winograd provide outstanding customer care. He answered all questions and help me select the right vehicle for my needs. Staff was excellent on going over all details of the vehicle and getting me into my vehicles do out the door all in the same day! Awesome! More
Excellent Josh Singer Is One Of the Best Service Consultants I Have Dealt With In A Long time Honest ,Dependable And Gets The job Done Right The First Time . Fl Josh Singer Is One Of the Best Service Consultants I Have Dealt With In A Long time Honest ,Dependable And Gets The job Done Right The First Time . Fletcher Jones Is Lucky To Have Found Such A Great Person Who Knows Mercedes And Is Honest And Fair Josh Will Go To Bat For You If He Has To Josh Takes Care Of His Customers Josh Puts Your Car With The Right Mechanic For The Job I Have Had A Few Of The Best in Kyle, Grant Both Have Done Excellent Jobs On my Cars The Staff Is Excellent As a Team They All Work Great Together To Get The Job Done Right Josh And The Staff Are Assets To Mercedes And Fletcher Jones Dr. Rudy More
Worst mechanic experience ever I am 54 years old, I got my 1st car when I was 15 an old Buick Opal my step dad bought for me for 150.00, I have been licensed since 16, I have never I am 54 years old, I got my 1st car when I was 15 an old Buick Opal my step dad bought for me for 150.00, I have been licensed since 16, I have never had a new car, always used cars, I have had over 40 cars in my life, currently own two, had 3 last year, one was a 95 mercedes c220. This is my 4th mercedes. I have never experienced anything like I have been thru with Fletcher Jones Imports, this is the worst mechanic experience I have ever had in my life. I have been to them 4 times in 6 months and spent close to $5000.00 dollars and my car, now seems worse then it did when I took it to them. Keep in mind when I took it to them spent 600.00 for minor repairs and a check up, car was running fine. Now car smells like gasoline, makes a ticking noise when you start it up, high oil level light came on the other day and today the check engine light came on and gave them 2200.00 dollars about a week ago, and 2000.00 3 weeks before that. More
Best customer service ever! This is the first vehicle that I've purchased from Fletcher Jones, Mercedes-Benz. Shai was super awesome and friendly. I felt like I got the best cust This is the first vehicle that I've purchased from Fletcher Jones, Mercedes-Benz. Shai was super awesome and friendly. I felt like I got the best customer service and deal I could have. I would definitely recommend my friends and I really appreciate a great experience. More
Very satisfied customer Raymond Lo is a great salesman. He's attentive, detailed and knows the definition of customer service. I will highly recommend him to my family and fr Raymond Lo is a great salesman. He's attentive, detailed and knows the definition of customer service. I will highly recommend him to my family and friends. More
Fletcher jones Mercedes Benz in Las Vegas Excellent and professional customer service The sales person and anyone who dealt with us were helpful and curteous. I had a great experience Haim Excellent and professional customer service The sales person and anyone who dealt with us were helpful and curteous. I had a great experience Haim Beja was a superb sales person who went out of his way to please us. I give Haim A+ for his professional conduct. He was nice but not pushy. I will definitely return to him for future purchasraZ More
Shai Winograd top salesman with good follow up Service Department gets a high rating for a dealership of this size, although a little hard to get a loaner car at times. This is not a criticism, as Service Department gets a high rating for a dealership of this size, although a little hard to get a loaner car at times. This is not a criticism, as the customer volume is high. Services such as an insurance rep right there to serve a new customer are one good feature. Would recommend MB Smart Car & Fletcher Jones to anyone. More
A Beautiful Buying Experience !!!!! Red Carpet treatment!! From the moment I arrived I was handled with great care & professionalism. Tom & Dave went over every detail and made me feel Red Carpet treatment!! From the moment I arrived I was handled with great care & professionalism. Tom & Dave went over every detail and made me feel totally comfortable. I even upgraded to another car that I really wanted. And I had fun during the process, which I think is one of the most important parts of buying. Maxine was very good as well. Her knowledge of the finance area was greatly appreciated. She made that part painless. And Patrick Jones was very good with the execution of all the paperwork...seamless delivery! Lisa did an excellent job demonstrating the vehicle. She made it super simple!! I've been in town almost 30 years and I've been in the real estate industry for 20+....it was so nice to have a professional experience like this! Hats off to all of you! And thank you for welcoming me to the family!!:) More
Touch of class I enjoyed the no high-pressure experience, he was looking for the best way to help me, really went to bat for me to help finish the deal. I enjoyed the no high-pressure experience, he was looking for the best way to help me, really went to bat for me to help finish the deal. More