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Fletcher Jones Imports
Las Vegas, NV
2,086 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,086 reviews
June 22, 2016
great fast road side service Spencer Kaplan went above and beyond to help me with my flat tire. He sent Bill, the road side service mechanic. Bill was polite, and worked fast, and Spencer Kaplan went above and beyond to help me with my flat tire. He sent Bill, the road side service mechanic. Bill was polite, and worked fast, and communicated perfectly. Spencer then called me and communicated to me the issue and the solution to my car's repair. Spencer always is professional and courteous. Fj Imports are lucky to have Spencer and Bill as representatives of their dealership. More
by cancungod
Employees Worked With
Bill - road side assistance mechanic, Spencer Kaplan
Helpful June 20, 2016
A very pleasant experience Very pleasant, not pressure from the salesman, Donny Drogin, he was informative and helpful in answering my questions. From Donny, Ivan Hoff and Seba Very pleasant, not pressure from the salesman, Donny Drogin, he was informative and helpful in answering my questions. From Donny, Ivan Hoff and Sebastian Matyjaszczyk, all three made the buying experience for me pleasant and comfortable.. More
by pattiinlv
Employees Worked With
Donny Drogin, Ivan Hoff
June 18, 2016
Dennis is awesome Ask for Dennis Eich in the service department he's the best. He treats you like family and never steers us wrong. His advice allows us to feel comfort Ask for Dennis Eich in the service department he's the best. He treats you like family and never steers us wrong. His advice allows us to feel comfortable and safe with our vehicles always. Thank you Dennis!!!! Thank you thank you thank you. More
by Heatherdow
Employees Worked With
Dennis Eich
June 17, 2016
Service department Cause I always compare other dealership's and they are not as good as this one...everybody seem's like the environment they in.. Plus clean dealership Cause I always compare other dealership's and they are not as good as this one...everybody seem's like the environment they in.. Plus clean dealership very important!! More
by CCCP78
Employees Worked With
Josh Sutton
June 17, 2016
AC service Special thanks to Spencer Kaplan, Mercedes Benz Service advisor, 5 star customer service as always, Fletcher Jones Sahara listens to all your needs, b Special thanks to Spencer Kaplan, Mercedes Benz Service advisor, 5 star customer service as always, Fletcher Jones Sahara listens to all your needs, best in Nevada. More
by ctemz27
Employees Worked With
Spencer Kaplan
June 16, 2016
Due for Service As always Dennis Eich, is one of your best service guys in all the years working with Dennis he has been professional, quickest response to get the jo As always Dennis Eich, is one of your best service guys in all the years working with Dennis he has been professional, quickest response to get the job done and always friendly. Tom Zumbo and Dennis Eich are the reason why we keep coming back and referring Mercedes to everyone. THANKS FOR EVERYTHING! Anna & Frank DeMartino More
by Anna
Employees Worked With
Davi Juneja, Dennis Eich
June 13, 2016
No pressure just good information I was looking for a SUV in the $35,000 to $ 40,000 range. Shai was very helpful in suggesting I should buy a SUV with navigation, sunroof and special I was looking for a SUV in the $35,000 to $ 40,000 range. Shai was very helpful in suggesting I should buy a SUV with navigation, sunroof and special tires and rims. One SUV that came in with all the extras was sold the afternoon it was placed out in the lot for sale. The next time a SUV with low miles and all the extras came in I bought it. More
by perchar2016
Employees Worked With
Shai Winograd
June 12, 2016
amazing josh Sutton was the best service guy I ever experien Great Service Josh Sutton was very professional and has great positive energy. He got me in and out right away. He called me as, soon as my vehicle wa Great Service Josh Sutton was very professional and has great positive energy. He got me in and out right away. He called me as, soon as my vehicle was ready and had it detailed . More
by Celestial Fried
Employees Worked With
josh Sutton, Jay Fields
June 11, 2016
The best service department! I've had my car serviced at Fletcher Jones for 4 years. We have relocated numerous times and have not always had pleasant service experiences in other I've had my car serviced at Fletcher Jones for 4 years. We have relocated numerous times and have not always had pleasant service experiences in other cities. I have found the service personal at Fletcher Jones honest, trustworthy and competent. They have the best service department that I have ever dealt with. I highly recommend them! More
by Noel
Employees Worked With
John Sarantidis, Dennis Eich
June 10, 2016
Effortless I texted my salesman what the problem was that I was experiencing with the car. Received a phone call from him shortly afterward and all the arrangeme I texted my salesman what the problem was that I was experiencing with the car. Received a phone call from him shortly afterward and all the arrangements were made from there. Because a part was needed upon diagnosis I was given a time frame -2 days, and 2 days later my car was back in my garage! More
by Mkc123
Employees Worked With
Alan Catley
