Florida Auto Exchange

BUYER BEWARE! !! I bought my dream car from Florida Auto Exchange. I can’t tell you how happy I was. I’m 75 years old and have always wanted a 2011 BMW Z4 convertib !! I bought my dream car from Florida Auto Exchange. I can’t tell you how happy I was. I’m 75 years old and have always wanted a 2011 BMW Z4 convertible and there she was sitting at this dealership. I didn’t care what it took I was going to get this car. I checked it out a couple of times. I had it checked out mechanically and the exterior was in pristine condition. I finally decided that this was going to be my car. The day I took the keys I was in heaven. Bucket list✅. Not quite 3 hours later that dream come true became a nightmare!!! It started to rain and my top would not go up. It wouldn’t budge. NOT 3 HOURS LATER. I text my sales person immediately!!! Was told to take video of what it was doing. It wouldn’t move!! JOSH would never return my calls again!! I talked to Kevin and he had me take it to their mechanic who found that the hydraulic s on both sides were shot. Florida Auto Exchange pretty much told me to bad too sad!!! Not once but five times Kevin said “it was working when you left”. Yes it was and LESS THAN THREE HOURS AFTER I BOUGHT IT IT WAS NOT. The hydrolics were shot. Did I believe I would have some problems down the road yes. Did I have a 90 day warranty yes!! Did I know that the main function on the car was not covered NO!!!! This old ladies dream come true has turned into a $3000 nightmare!!! Legally things may be on their side but morally I find it disgusting that they could care less about selling me a car that had a huge problem less than 3 HOURS LATER!!! Shame on you!! Please be careful when buying from these people. More

I never got a reply to my inquiry. It would've been nice if one off their sales rep had replied. It would've been nice if one off their sales rep had replied. More