Back

Flow GM Auto Center of Winston-Salem

Winston-Salem, NC

not yet
rated
98 Reviews

1400 S Stratford Rd

Winston-Salem, NC

27103

Directions

By Type

98 Reviews of Flow GM Auto Center of Winston-Salem

November 08, 2023

My son and I went here to purchase a work truck for him. We were met by Cedric who was professional and personable. My son found a beautiful, loaded Silverado to purchase. Cedric walked us through the proce More

by Windy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Ndirangu
October 24, 2023

Traded my 2020Honda Pilot for a Chevy Trailblazer Active. Josh was my sales person. He did a great job listening and presenting our deal. Overall a great experience! Sweet little SUV! Driving home to Ashevil More

by stephencwalston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh P.
August 08, 2023

I'm the daughter of a local automotive shop 30 years running. I've never seen such a blatant attempt to rip people off. As well as denying a TSB for our Yukon. This place lives up to its poor reputation More

by Blindsay67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Goode
Aug 08, 2023 -

Flow GM Auto Center of Winston-Salem responded

Blindsay67, Thank you for taking the time to speak with me about this review. I am glad we were able to clear up miscommunication. I feel as though we have reached a more positive resolution, but if you have any remaining questions or concerns that arise, please don't hesitate to reach back out to me directly. Thank you again. Respectfully, Robbie Casper Service Director 336-760-7095 ext 22226

May 18, 2023

I made a service appt at Flow Chevy on Stratford Rd at 3pm on a Friday for a brake job. I was told by the service advisor that my Chevy Silverado Truck would not fit on their lift, because they have small More

by Thorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Mgr. Tippett
January 05, 2022

I want express my appreciation to the Flow GM team I worked with recently to purchase a Certified Used 2020 Ford Explorer. I had the pleasure to work with Todd Millroy, Charles Walker and John Spradlin. More

by DillonAshley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Millroy, Charles Walker, John Spradlin
January 05, 2022

I have been a long time customer of Flow in Winston Salem, mostly Audi, but more lately GMC because their service department was so good. Since Covid I have seen a decline in Customer Service specific More

by alwood3333
Customer Service
Recommend Dealer
No
Employees Worked With
I dont know their names
Jan 23, 2022 -

Flow GM Auto Center of Winston-Salem responded

Hi, we work hard to provide exceptional service to everyone. It's discouraging to see that you had a negative experience with us, and we would like the opportunity to turn your experience around. If you are willing to give us another chance, please reach out to us at (336) 760-7000 to speak to our manager directly. Thank you, Flow GM Auto Center of Winston-Salem

December 30, 2021

I’ve bought a few vehicles from the flow family in my day. Started with a Honda oddessey, then an Audi Q7, and my last purchase was a nice Lexus LC 500. All flow and all good experiences. But then covid More

by Marty
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian
Jan 05, 2022 -

Flow GM Auto Center of Winston-Salem responded

Hi Marty, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (336) 760-7000 to discuss this further. Thank you, Flow GM Auto Center

March 26, 2021

Service department did a good job, but the car was not as clean as I thought it would be. Would go back again, but hopefully clean up will do a better job next time. More

by david.pruitt
Recommend Dealer
Yes
Employees Worked With
Robbie Casper
Mar 26, 2021 -

Flow GM Auto Center of Winston-Salem responded

David, Thank you for letting us know about your recent visit. If you'd be willing to provide more feedback, please reach out to us at (336) 760-7000 so we can assist you further. Thanks, Flow GM Auto Center

March 25, 2021

The people at the service department were nice, but I didn't feel like they took my concerns seriously and cost a little too much for what was done. More

by Shana
Recommend Dealer
No
Employees Worked With
Trey Powell
Mar 25, 2021 -

Flow GM Auto Center of Winston-Salem responded

Shana, Thank you for letting us know about your recent visit. Please contact us at (336) 760-7000 so we can work with you to make this right. Thanks, Flow GM Auto Center

March 25, 2021

the people are very nice and car was serviced fairly quickly but I kind of feel like there is always room for a little improvement More

by brant
Recommend Dealer
No
Employees Worked With
Trey Powell
Mar 25, 2021 -

Flow GM Auto Center of Winston-Salem responded

Brant, Thank you for letting us know about your recent visit. Please contact us at (336) 760-7000 so we can work with you to make this right. Thanks, Flow GM Auto Center

1
...