About Us
Copyright 2015 DR Media Holdings, LLC
Search

Flow Mini

5600 Capital Boulevard, Raleigh, North Carolina 27616
Sales: (919) 876-4580

Makes: MINI | Service Center
0% Recommend
1.8

1 Lifetime Review

Flow Mini
5600 Capital Boulevard,
Raleigh, North Carolina 27616
Flow Mini Info
Is this your Dealership?
Learn about our award-winning Certified Dealer Program and claim this page.
Is this your Dealership?
Learn about our award-winning Certified Dealer Program and claim this page.

Is this your dealership?

Learn about our award-winning Certified Dealer Program and claim this page.

Write a Review

1 Dealership Review
Filter Reviews By:
JZimpson
1/05/2015
Reason For Visit
Service

"Had appt for a simple service request. Turned to a nightmare"

Went to the dealership because the serpentine belt was squealing. They wanted $3,000 to replace 3 NEW components (that I had replaced in the previous 90 days) with NO promise the squealing would be fixed. They claimed that the replacement parts I used which I bought from another MINI dealership were not genuine MINI parts. They insisted this was the reason the belt was squealing. They damaged the trim on the right wheel well and accused ME of doing the damage myself. They broke clips that held the trim, promised to send them to me and after calling 4 times to get the parts, I gave up as they did not return my calls. I owned 2, 2005 MINI's and had both cars serviced there a couple of different times. The ONLY thing I was satisfied with was the free loaners they let me use while they worked on the cars. I will NEVER take a car to them for service again. They are 45 miles away from me and I would drive 200 miles just to go ANYWHERE else. This car is my teenage son's car and he has had to endure this embarrassing God awful noise on his car for months!

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: No

Employees dealt with

Service Techs

Did you find this review helpful?

Yes
1
1 result

Need a new car?

Cars for Sale By This Dealer
Sort By:
View All Inventory