Read Reviews Fontana Nissan

Fontana Nissan

Fontana Nissan

16444 South Highland Avenue
Fontana, California 92336


(800) 429-3841

Manufacturer: Nissan

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 574 reviews

4.9

4.9 out of 5

635 lifetime reviews

Fontana Nissan

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Certified: Fontana Nissan

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Fontana Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Fontana Nissan

At Fontana Nissan, our people are our foundation and greatest asset. We’re family owned and operated. Our core group of managers have worked together for years to provide high-quality leadership with excellent principles, integrity and a caring attitude toward our clients. A pleasant and rewarding car-buying experience is more than an expectation, it’s a given. Add in Bottom Line Pricing, and you can see why Fontana Nissan is one of the premier Nissan dealerships in the country.

Whatever your vehicle needs may be, please feel free to contact one of Fontana Nissan’s professional staff members. We strive to make buying, leasing or servicing your vehicle a positive experience and to keep you as a customer for life.

Our Location

Sales/Showroom

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

Sunday: 9:00 AM - 10:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

Bottom Line Pricing on ALL New and Pre-Owned Vehicles Free WiFi
Complimentary 7 Year / 100,000 Mile Limited Warranty on ALL New Vehicles Instant Financing - O Down Delivers and No Payments for 90 Days! Call for Details
Complimentary 3 Year / 100,000 Mile Limited Warranty on ALL Pre-Owned Vehicles Parts Store
After Hours Drop-Off Pet Friendly
Cable TV Shuttle Service
Children's Play Room Over 350+ New and Pre-Owned Vehicles in Stock!!
Customer Lounge Area Vending Machines
Drive-In Service Family Owned and Operated
Express Service Free Popcorn
Free Coffee Hand Wash with every service

TeriStretz
5/18/2013 11:17:03 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alex OrtizAlex Ortiz
Barry PughBarry Pugh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fontana Nissan:

They were friendly, but not pushy. They answered my questions and if they didn't know the answer they found someone who did. Alex stayed with us.The staff was great.

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CLOAKED
5/18/2013 3:08:18 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Aleksa DavisAleksa Davis
Marlon MatthewsMarlon Matthews
Melissa  PercivalMelissa Percival
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fontana Nissan:

Melissa Percival made my new car purchase experience comfortable, she was very professional while making feel like a friend, Aleksa Davis was very helpful with the figures and Marlon Mathews helped finalize a deal that I was comfortable with. I also had the opportunity to meet the owner Mike C. I've recommended Melissa to my friends and Fontana Nissan to anyone who talks about purchasing or servicing there car. I'll sum it up with it was an outstanding day for me.

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JesusRangel
5/17/2013 3:51:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Salvatore Vasti
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fontana Nissan:

I have bought several new Nissan's before all at different dealerships and this is the first time I have felt virtually pressure free. I was treated with respect and wasn't pushed into buying the car. They didn't try to trick me in any way and worked with me to get me into the car that i wanted. Over all a great buying experience.

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sdcv
5/17/2013 12:21:52 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Leon DanayanLeon Danayan
Rick KhanRick Khan
Ana SaraviaAna Saravia
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fontana Nissan:

the experience was great ana , rick and leon work hard for my business and got me a great deal very great people very straight forward with everything these are the go to people.

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purchased
5/16/2013 4:55:32 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Max  HernandezMax Hernandez
Marlon MatthewsMarlon Matthews
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of Fontana Nissan:

Purchased a 2011 370Z with a little over 14k miles at a good price. Staff was very helpful, friendly and knowledgeable. After having the car for about a week now the only negative aspect for me is the car came without floor mats which was a bit confusing since on the check list the dealer provided to me indicated they were in good condition which at least in my mind implied floor mats would have been included. Called and spoke to an associate a day or 2 after to see if they forgot to put them into the car and I was advised they do not include floor mats to save cost. Otherwise was a very good experience.

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luvmygalry
5/16/2013 4:45:30 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Skander ChaudherySkander Chaudhery
Leon DanayanLeon Danayan
Wes MetcalfWes Metcalf
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Fontana Nissan:

Everyone was so friendly and knowledgeable! It didn't even feel as though I was there to purchase a car. Very warm environment, that made it easy to walk away feeling completely satisfied.

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Denise246
5/15/2013 1:00:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Daniel MartinezDaniel Martinez
Marlon MatthewsMarlon Matthews
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fontana Nissan:

I am speechless on how great my expieriance was at Fontana Nissan. Daniel Martinez and Marlon went above and beyond for me, needless to say I was picked up from my home in Buena Park and drove home with a brand new car! I will definitely be returning and recommend purchasing your car with Fontana Nissan.

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edgar4700
5/9/2013 4:47:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Braulio BarbaBraulio Barba
Syed HaiderSyed Haider
Omar PalazzoOmar Palazzo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fontana Nissan:

My experience has been absolutely amazing from day 1. This is the second purchase I make with Fontana Nissan. My first purchase was a 2010 Altima Hybrid, which Syed the sales representative helped me with; and now a 2013 Nissan Maxima which Omar Palazzo assisted me with. Both times I was assisted from start to finish with these two gentleman. Each question was answered with ease. I appreciated their patience and willingness to step away when I needed time to consider my options. (never overbearing). Also, I have to give credit to the service and parts guys, Gus & Braulio. These two guys are great and also very helpful.
Ovrall I would definitely return and/or refer anyone to this dealer. Thanks for all your help and excellent customer service. You guys have a great team over there.

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esteffi01
5/9/2013 11:28:18 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Omar PalazzoOmar Palazzo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Fontana Nissan:

tiene un buen servicio al cliente se acomodan a la necesidad del cliente, gracias a Omar Palazzo que nos ayudo mucho en recomnedarnos el carro que necesitabamos y que se ajusto a mi necesidad. gracias!!!!

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anaenciso
5/8/2013 12:02:21 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Omar PalazzoOmar Palazzo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fontana Nissan:

I would completely recommend this dealership!!! I had no idea what to expect when i first drove into the dealership. I have to say that the sales associate Omar was really friendly, enthusiastic, dedicated sales associates that made our shopping experience a really smoth one. He did not mind showing one car after the other to satisfy our needs. I would definately recommend this dealership and this sales associate to anyone!!!

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