Ford Country

I want acknowledge Teresa Ceba for her courteous and efficient service. She is clearly the best customer service rep I have ever dealt with in this city. If not for her, I would not bring my car to Ford efficient service. She is clearly the best customer service rep I have ever dealt with in this city. If not for her, I would not bring my car to Ford Country for service. Please let her know of my total appreciation for her contibution to my happiness with Ford Country. Thank You Teresa, Wayne Davis More

The first year after buying my truck, i returned to the dealer whit the (abs)light coming on. In all the trips i made (3) to this dealer they never fixed the problem. Then several years i brought it in for dealer whit the (abs)light coming on. In all the trips i made (3) to this dealer they never fixed the problem. Then several years i brought it in for a broken driver side window assembly, i was charged over $500.00 for this repair. The very next year the same problem with the passenger side window, this time i took it to a service shop in Henderson and was charged $235.00 for the same repair, and they bought the part from Ford Country parts dept. I am getting ready to buy a new truck this year and sad to say for the frist in my life Ford will not be on my list. I hope this helps someone out down the road. I do not wish to receive any futher corespondence from Ford Country Charles Kessler More

Chad is the only one whose name I recall, but the other Chad is the only one whose name I recall, but the other two gentlemen and especialy the young receptionist, were always cheerful, helpful, consid Chad is the only one whose name I recall, but the other two gentlemen and especialy the young receptionist, were always cheerful, helpful, considerate, and made each visit a positive, warm, and friendly experience!!! I would recommend Ford Country to anyone looking for a reputable dealer and will continue to do business with them in the future! More

The one thing that i don't like and all the Ford dealer in Las vegas do it is list cars & trucks on there web site that they realy do not have in stock that realy gets to me and i think Ford should put a s in Las vegas do it is list cars & trucks on there web site that they realy do not have in stock that realy gets to me and i think Ford should put a stop to it false adds. But Ford county is the best dealer i have ever work with to this point and i have been buying new Ford since 1965 thanks to Chad at Ford Country he is the best. Thanks Brent Champion. More

Could not get a new 4X4 but put me into a very nice used one. Bought a 2006 F-150 King Ranch with very low mileage. I swear the 4X4 was like new with warranty. I did purchase the bumper to bumper extended w one. Bought a 2006 F-150 King Ranch with very low mileage. I swear the 4X4 was like new with warranty. I did purchase the bumper to bumper extended warranty. Manager Frank went the extra mile making our deal go through. Thanks Vince More

The service tech was freindly, didn't try to sell me something I didn't need, the job was done right. I could've gotten the work done cheaper at a fly by night garage, but Ford knows my vehicle better t something I didn't need, the job was done right. I could've gotten the work done cheaper at a fly by night garage, but Ford knows my vehicle better than anyone else and I always go to the dealership for work. I have bought three trucks from Ford. Unfortunately, on each occasion the finance manager has always called me up about a week later and said he needs more money for the deal to go through. I always threaten to bring the vehice back and return it, and the finange mgr. always changes his mind and lets the deal go through as we agreed in the past. It is very stressful and annoying. I wish they would quit doing this.Other than that, this is a great dealership. More

Convenience and easy to deal with sales. I called to see if they had the model car I wanted. When they did I agreed to purchase it if they would pick me up from the airport and finance it 100%. They called if they had the model car I wanted. When they did I agreed to purchase it if they would pick me up from the airport and finance it 100%. They called me back in ten minutes and said they would be there in two hours. I'll look here first for my next SVT vehicle. More

I have no complaints about Ford Country! From the QuickLane to the Service Advisors...Ford Country is simply the best. I can always expect a call from Cathy regarding my vehicle. I have NEVER had to QuickLane to the Service Advisors...Ford Country is simply the best. I can always expect a call from Cathy regarding my vehicle. I have NEVER had to "call-back" to check on my car. You can trust that you will receive excellent service at Ford Country. More

Go see Elie La Rage, he was awesome, and anything that wasn't right when you took delivery, he will make it right and assure that you are a satisfied customer. My car was cleaned, and windows were tinted wasn't right when you took delivery, he will make it right and assure that you are a satisfied customer. My car was cleaned, and windows were tinted at a below dealer cost rate. Elie was very friendly and informative, helped me pick the perfect car for my budget, style and taste! Tell him Glen Collinsworth sent ya! More

We went to Ford Country because we needed to replace our car asap. We had money down and was looking at getting a family car. the phone sales man said that they could get us a good deal because of my employ car asap. We had money down and was looking at getting a family car. the phone sales man said that they could get us a good deal because of my employer. Where shown a couple of cars that we like. We picked one and they got the paperwork started. We where there about 3 hours when the manager let us take the car home we really like. The next day we had to return to finish the paperwork and get the second set of keys. This was after my hubby had just had out patient surgery. We got there only to have the manager tell us that they had sold the car we had taken home to someone else because they couldn't get our paperwork to go through on that car. This put us out of a vehicle completely. The credit manger told us that they had one car on the lot that we can get approved for. A 2005 PT cruiser that was 2000 more than the Honda that we had picked out. He said that we could get it with the 1000.00 down that we had put on the other car and that they would cover our first months insurance as part of the deal for the trouble. Well the insurance thing never happened. The credit manager got us approved with Chase finance with a 24% interest that he stated was standard. As first time car buyers we believed him. We found that after about 6 months of having the car that Chase was only requiring 18% interest. The credit agent that I talked to said that the dealership sets the interest rate to guarantee the loan. Thanks Ford Country. We also found that the car had been in an accident that the front drivers side was fixed and partially replaced. More