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Ford Lincoln Fairfield

Fairfield, CA

4.6
692 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 692 reviews

April 19, 2015

AWESOME EXPERIENCE WITH PROFESSIONALISM- VIP ALL THE WAY!! Jeff, Matt, and Adam were absolutely fantastic. My wife and enquired about a purchasing a mustang GT online and were contacted that same day by Jeff More

by Mrives
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Perkins
Apr 20, 2015 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review. It helps us to know that we are meeting the needs of our customers. We are happy to hear that you were impressed with the customer service that you have received from us. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

April 17, 2015

CAR SHOPPING I was looking for a new vehicle and after looking online found a specific car in Ford Fairfield's inventory that I was interested in. So I stopped in More

by rampante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirsten
Apr 17, 2015 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review about your visit with us. We feel so grateful that you chose to come to our dealership. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, do not forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything is in tip-top shape, as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

April 11, 2015

Amazing customer service!! Thank you Bryan and Kirsten you guys are the BEST. Thank you for making out purchase a great experience! Everyone should offer customer service like y More

by Joeandketurah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirsten Laughlin , Bryan Rice
Apr 13, 2015 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to write this review about your experience with us. We love hearing about customers that have a great experience at Ford Fairfield and we are glad you are one of them. I am happy to hear that Bryan and Kirsten were able to provide you with the outstanding customer service we strive to deliver to each of our guests. Please feel free to contact us if you have any further automotive needs. Also, do not forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

April 08, 2015

White Rice!! We worked with Bryan. He was very professional and he knows what he is talking about. he explained everything in details, we did not have any doubts More

by White Rice!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany ( at the credit office), Bryan Rice
Apr 08, 2015 -

Ford Lincoln Fairfield responded

We appreciate you for taking the time to write this review. Bryan is a key component to our team and it is wonderful to hear that he was able to serve you and demonstrate how we do business here. We look forward to working with you in the future and hope you keep us in mind for your future automotive needs. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

April 06, 2015

excellent customer service Daron was the best salesman I ever dealt with. Thank you for all your assistance prior to coming down there to purchase our truck. It was great be a More

by KVM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daron Owens
Apr 07, 2015 -

Ford Lincoln Fairfield responded

We would like to thank you for writing this great review. I am happy to hear that Daron was able to serve you and demonstrate how we do business here. It is our goal to provide all of our customers with the kind of customer service you described and we are glad Daron achieved that. We are eager to see you on your next purchase. In order to help keep your vehicle in tip-top shape, do not forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

March 31, 2015

EASY!!!! My 5th car purchased from Ford..I was pleasantly surprised when I took my Fusion in for a wash and they had the silver 2014 Mustang on the lot for an More

by Johnnybgood74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tilson
Apr 01, 2015 -

Ford Lincoln Fairfield responded

On behalf of Ford Fairfield, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. We are happy to hear that we exceeded your expectations. Ron is a valued member of our team and it is a delight to know that he was able to provide you a positive experience. We would love to work with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

March 31, 2015

FORD FLEX I recently purchased the Flex since I have a growing family. After test driving I fell in love with the vehicle and all the features and the space. Th More

by adf0602
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny Maldonado
Apr 01, 2015 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to write this review. Congratulations on your new purchase. We are glad that our team was able to help and provide you an easy and hassle-free experience. Please do not hesitate to visit us if you have any further automotive needs. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

March 31, 2015

titan I worked with Gage. I purchased a truck from my salesperson and didn't end up selling my Nissan Titan that night. Gage called me and spoke to me about More

by ryerye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
gage
Apr 01, 2015 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write about your visit with us. Gage is great with people and we are happy that he was able to work with you. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

March 31, 2015

2015 Explorer I knew what i wanted and Sean helped seal the deal. Very professional and straight forward not trying to sell me anything but what i wanted. Thanks Se More

by ant2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bonifacio
Mar 31, 2015 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review. It is wonderful to hear that Sean was able to help and provide you a professional service. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

March 30, 2015

Great selection and customer service! We recently purchased a new vehicle for our growing family and decided on Ford due to its pricing and selection options. Our sales rep Diego made for More

by CeciZe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
Mar 31, 2015 -

Ford Lincoln Fairfield responded

I really appreciate the time it took for you to write this review. We are happy to hear Diego helped find what you were looking for including standard-setting customer service. Thank you for choosing us for your automotive needs and we look forward to meeting all your future needs the next time you need us. Also, do not forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything is in tip-top shape, as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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