Ford of Galesburg

Vehicle towed. Received estimate. Way out of line. They did perform the recall service, so they got paid by Ford for an inoperable vehicle. Had vehicle towed to Received estimate. Way out of line. They did perform the recall service, so they got paid by Ford for an inoperable vehicle. Had vehicle towed to anther facility. Repairs will cost more than $3000 LESS than they quoted! More

Great all around. Salesman knew their product. Every detail of the purchase was amazing. I would rate the whole process a 10 out of a 10. Salesman knew their product. Every detail of the purchase was amazing. I would rate the whole process a 10 out of a 10. More

Ford of Galesburg has treated me very good and I will continue service with them. continue service with them. More

I was not impressed with your sales department. I can not say enough good about the service department. I have had all kinds of trouble with the truck. It has been in and out of dealerships all ove I can not say enough good about the service department. I have had all kinds of trouble with the truck. It has been in and out of dealerships all over the country. Your shop and staff are truly amazing. I wish they were closer to my home. I would not allow anyone else to touch it. Your service department deserves all the praise that the owner can give. I actually wish I was better with words.i loved the hospitality, the constant updates and so much more. Please let the ladies and Eric know that their professionalism and hospitality can not be matched in America. More

Got appointment when asked for. Pleased with the discounts. Work done as asked for. Liked having car picked up so son could be home and not have to wait. Thanks so much. Pleased with the discounts. Work done as asked for. Liked having car picked up so son could be home and not have to wait. Thanks so much. More

I realize it is still new, They are getting better with details. Service desk was very good. details. Service desk was very good. More

Got me in pretty quickly but had to come back 2 more times to have problem fixed. times to have problem fixed. More

Everyone i talked to was very helpful to try figuring out the problem more help on Monday morning the problem more help on Monday morning More

Staff was very friendly and helpful. Worked diligently to try to determine cause of my problems. Worked diligently to try to determine cause of my problems. More

They were fast and did a good job. One problem they told me there would be no charge because I had points I could use. My husband took the car in and they charged him for the oil cha One problem they told me there would be no charge because I had points I could use. My husband took the car in and they charged him for the oil change. I called I think her name was Becky and she never called me back. More