Ford of Galesburg

Great service advisors that communicated well and service reminders almost immediately. Once I got there I was attended to promptly. Very satisfied with follow up as well. reminders almost immediately. Once I got there I was attended to promptly. Very satisfied with follow up as well. More

I've purchased several vehicles from Ford of Galesburg and the entire group is always personable and work hard to get me into the vehicle of my choice. The service department is always efficient and tim and the entire group is always personable and work hard to get me into the vehicle of my choice. The service department is always efficient and timely. More

This dealership has the most courteous, helpful staff. I just had them change my oil on my Ford escape and they did a pick up and delivery on my vehicle. This is definitely a valuable service for people I just had them change my oil on my Ford escape and they did a pick up and delivery on my vehicle. This is definitely a valuable service for people who don't have time to wait while their car is being serviced. I definitely recommend this dealership. More

Sold me oil change for life because I was over 65. 15000 miles on the 3rd oil change I got charged over $40. Dealer stated rules changed January 1. Must be going broke. Anyway, got into a bit of excha 15000 miles on the 3rd oil change I got charged over $40. Dealer stated rules changed January 1. Must be going broke. Anyway, got into a bit of exchange of word with service dealer. In the end, he stated he would talk to sales and get back to me. No such call. After my wife parked overnight in garage, we had oil on the floor. The last oil change was the same, and we took it back. Service manager told my wife no big deal, just residual. They wiped it off. You can imagine what I am thinking now for the second time in a row, plus you charged me! Did anyone discuss this with the technicians? Regards, Very dissatisfied customer. More

Always a first class experience, best customer service around, Brittany is the best! Great communication every step of the way around, Brittany is the best! Great communication every step of the way More

Another great experience at Ford of Galesburg. They were able to identify and resolve the issue with my car quick and efficiently. David in the Parts Department always takes great care of me! They were able to identify and resolve the issue with my car quick and efficiently. David in the Parts Department always takes great care of me! More

Ford of Galesburg always takes good care of my vehicles. They always go above and beyond in all areas. They always go above and beyond in all areas. More

Ford of Galesburg is the best place around for an oil change, or even a repair! The staff in all departments are all amazing!!! Everytime you walk in the building you are greeted by a friendly smile and change, or even a repair! The staff in all departments are all amazing!!! Everytime you walk in the building you are greeted by a friendly smile and conversation. More

Great experience! Everyone was friendly and very professional. We were treated like family. I will definitely recommend your store to my family and friends. We were ve Everyone was friendly and very professional. We were treated like family. I will definitely recommend your store to my family and friends. We were very happy with the service and the quality work! More

Kenzie and Erick in the Service Department were amazing and accommodating to my unique needs. and accommodating to my unique needs. More