Read Reviews Fordham Toyota/Scion

Fordham Toyota/Scion

Fordham Toyota/Scion

236 West Fordham Road
Bronx, New York 10468


Sales: (800) 771-5645
Service: (212) 690-8000
Parts: (212) 690-9000

Fordham Toyota/Scion
Manufacturers: Toyota, Scion

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.7
  • Friendliness:

    4.7
  • Overall Experience:

    4.7
  • Pricing:

    4.7

24-Month Rating

based on 37 reviews

4.7

4.7 out of 5

76 lifetime reviews

Fordham Toyota/Scion

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Certified: Fordham Toyota/Scion

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Fordham Toyota/Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Fordham Toyota/Scion

Service And Parts Are Located

235 West 154 Street
New York N.Y. 10039
Exit 5 On the Major Deegan

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: 12:00 PM - 5:00 PM


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Free WiFi Parts Store
Cable TV Pet Friendly
Customer Lounge Area Shuttle Service
Drive-In Service Television
Free Coffee Valet Parking
Instant Financing

CindyBeato
5/18/2013 11:40:43 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jenry CastilloJenry Castillo
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.0

My Review Of Fordham Toyota/Scion:

I experienced great customer service and the staff was friendly and very courteous. I would definitely recommend this dealership to friends and family. Thank you for the great service!

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leilar318
5/8/2013 11:00:33 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jose ConcepcionJose Concepcion
Sabrina FlorvilSabrina Florvil
Matt FreemanMatt Freeman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fordham Toyota/Scion:

I had an overall amazing experience at Fordham Toyota! I went in to trade in my car which I couldn't deal with anymore and get into camery! It was such a smooth sailing experience! Everything was quick and easy and pain free! There was no pressure from the sales team which was great. They were very attentive and were very responsive to my questions and concerns!

They made my car shopping experience the most pleasurable in a very long time!

Kudos to Matt Freeman and his team!

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cwang624
5/8/2013 10:13:30 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rosalba Garrido-SantanaRosalba Garrido-Santana
Garrick HuieGarrick Huie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fordham Toyota/Scion:

My Husband and I were very impressed with the professionalism and friendliness of the staff at Fordham Toyota. Their team made us feel comfortable and we appreciated their expertise and customer service. We will definitely recommend their services to our friends and families. They take such great care of their customers.

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ralphy2229
5/7/2013 10:25:05 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jay BerriosJay Berrios
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fordham Toyota/Scion:

I would recommend this dealership. They know how to make a costumer feel secure. I bough a RAV4 2010, and I love it. Jay Berrios is the salesman that helped me through the process. He is very polite and has a lots of patience. Thanks. I wouldn't hesitate to send my family and friends there.

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coned2011
5/7/2013 7:32:08 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jay BerriosJay Berrios
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fordham Toyota/Scion:

I never gone to a dealer, always thought the experience would be awful. My agent Joe Berrios was the best. Help answer all my questions and most of the functions of my brand new Rav4 2013 SUV. Thanks Joe you the bestest

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FreddieRums
5/2/2013 6:46:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jose ConcepcionJose Concepcion
Jenny CruzJenny Cruz
Matt FreemanMatt Freeman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fordham Toyota/Scion:

All the positive reviews are well deserved - I too had a really great experience at Fordham Toyota. I found Fordham by pricing my vehicle over the internet and was given an excellent price by Jenny Cruz and Jose the Sales Manager. Out of the ten dealerships I went to, Fordham was the only one that didn't play games with the price by tacking on ridiculous fees and charges. What they quoted over the internet on my RAV4 XLE AWD is what they honored and their pricing was the best of all the dealerships I'd visited. The sales experience was efficient and I didn't need to sit and wait around forever like at other places. After I bought the car, Matthew walked me through all of the car's features and set up my phone/bluetooth. I am extremely happy with my purchase and they have gained a loyal customer. I will be recommending Fordham Toyota to all my coworkers, family and friends. - "Freddie"

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quani24
5/1/2013 1:17:29 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris MairChris Mair
Sidibe MouhamadSidibe Mouhamad
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Fordham Toyota/Scion:

I would recommend this dealership to anyone looking for a car.They work hard to make you leave happy regardless of your credit situation!!!I have been disappointment by many dealerships but not when I walked into Fordham Toyota I drove out overjoyed!

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josegraulaujosegraulau
4/29/2013 11:28:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jose ConcepcionJose Concepcion
Euton GarciaEuton Garcia
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fordham Toyota/Scion:

I wasnt sure what I wanted to get due to price constraints. I wanted Camrys reliabilty and quality but at an affordable price. Mr.Garcia went the extra mile, showing and explaining each choice. Courteous, patient and thorough are some of the qualities exhibited. We were there for 4 hours ! and throughout this time a feeling of sincere concern of our automotive needs was given. We finally settled for a lease of a new Camry and it couldnt have been quicker and easier. I highly recommend this dealership if you want service, attention and quality combined with good prices and happy endings !

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BethPrevor
4/21/2013 7:44:31 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Garrick HuieGarrick Huie
Sidibe MouhamadSidibe Mouhamad
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fordham Toyota/Scion:

Everyone was great. Sidibe and Garrick were the people i worked with - both very helpful (especially Sidibe). pleasant, not pushy and it made the experience of buying a car, which i wasn't looking forward to very enjoyable. And i love my new Prius! Thanks so you all

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Aurelia1
4/14/2013 6:23:20 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jose ConcepcionJose Concepcion
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fordham Toyota/Scion:

Heard about this dealership through a friend. She said they were good and they wouldn't try to take me for my money. Well I must say she was Absolutely right. I pull up in front of the dealership and Randy immediately greets me with good afternoon how may I help you. They valet parked my car which I thought was great. I proceeded to go inside and was greeted by everyone. Which I thought was great. I sat down at Randy's desk and a young lady greeted me with a bottle of water which also I thought was great being that I was thirsty. Then a young man by the name of Jose came over to me to ask what was I interested in today. Which I then told him a Rav4. So here I am being taken care of by this two young men. They answered every question I asked. They told me about ever car or SUV I asked about. They broke down the payments for me for leasing or financing. These two guys made me feel like I knew them forever. They were very friendly and they answered EVERY question I asked. I didn't feel like I was being taken advantage of like I did in other dealerships. They were fast and efficient which I thought was great being that I had just came from a Honda dealership and they had me waiting aound for 5 hours until I decided to leave. Then they took notice as i was walking out. I'm glad they took 5 hours and I walked out because I wouldn't have my beautiful 2013 Rav4 which I purchased thanks to JOSE CONCEPCION AND RANDY BONILLA. THANKS GUYS I APPRECIATE EVERYTHING YOU DID FOR ME. I will be recommending this dealership to my friends and family.

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