Fort Collins Dodge Chrysler Ram - Service Center

Costed me money after they damaged my vehicle and didn’t want to pay the full amount to have it properly repaired want to pay the full amount to have it properly repaired More

Great service. Got me in same day for an oil change. Very friendly. Would definitely recommend. Got me in same day for an oil change. Very friendly. Would definitely recommend. More

On a recent Sunday afternoon, my 2021 Rubicon 4xe broke down in Fort Collins, an hour way from my home. Jeep Roadside Assistance determined the best repair facility was Fort Collins Jeep, a dealer I had no down in Fort Collins, an hour way from my home. Jeep Roadside Assistance determined the best repair facility was Fort Collins Jeep, a dealer I had no prior experience with. Despite not having an appointment, Steven from Service called me first thing the next morning. He was both empathetic and transparent, setting the expectation that, being booked out as far as they were, they likely wouldn’t be able to even run diagnostics on my Rubi for one week. Instead, Steven and his team had my 4xe repaired and ready for pick up that Thursday evening, in just 4 days. They went over and above, test driving my Jeep 3 times to ensure the issue had truly been resolved. I cannot thank Steven and the Fort Collins Jeep service department enough for their exceptional customer service and kindness. Even though they are an hour away, I’m seriously considering taking my Jeep to them from now on. Thank you all so much! More

My elderly relative came in to get work on their vehicle and was charged almost $,1,000.00 just to have a tune up done. I feel that you took advantage of this person's age and desire to have this done. Sham and was charged almost $,1,000.00 just to have a tune up done. I feel that you took advantage of this person's age and desire to have this done. Shame on you. I can promise one thing this will not happen again. I will also tell other relatives about this experience. So very disappointing. Also, I will not specify this person's vehicle as asked below as I do not want this person to be treated unfairly or phone calls made to this person. I will say some outrageous make and model. More

Had a leak in my wrangler and it was fixed without any problems, I thought it was still leaking and they didn’t make me wait long, got me in asap and took care of issue problems, I thought it was still leaking and they didn’t make me wait long, got me in asap and took care of issue More

True professionals doing whatever it takes to provide customers with best possible service for their vehicles. I appreciated how they communicated and provided shuttle service. Highly recommend FC Dodge customers with best possible service for their vehicles. I appreciated how they communicated and provided shuttle service. Highly recommend FC Dodge. More

I made an appointment for an oil change and transmission fluid exchange on a Friday at 3:00. Someone called two days before the appointment and said they could do both services at 3:00 so we rescheduled for fluid exchange on a Friday at 3:00. Someone called two days before the appointment and said they could do both services at 3:00 so we rescheduled for a couple of weeks later at 11. When I got to the appointment at 11 they said I would have to make another appointment for the transmission. More

The service advisor was knowledgeable and friendly. I came in early and unfortunately it was during lunch time. All of the gentleman were kind. I had no expectation that they would be able to get my tr I came in early and unfortunately it was during lunch time. All of the gentleman were kind. I had no expectation that they would be able to get my truck in early but, they did. I am grateful for the great job with my truck as well as for the kindness with my complete ignorance regarding recommended oil and maintenance. More

Of the three issues I brought my new Durango in for, Fort Collins Dodge fixed none on the first try: (1) The tailpipe was out of position. It was supposedly fixed. When I got there, I couldn't tell they Collins Dodge fixed none on the first try: (1) The tailpipe was out of position. It was supposedly fixed. When I got there, I couldn't tell they had done anything. I do give them credit for sending a tech with me to the parking lot, where he adjusted it to my satisfaction. (2) A thin light around the "SRT" emblem on the steering wheel was completely dark on the right side. The tech wrote "operating as designed". I had to call the SRT Team, who applied pressure from the corporate side to get it fixed. (3) The backup camera's image was so blurry that it was next to useless. The tech wrote "operating as designed". Again, I had to call the SRT Team, who applied pressure from the corporate side to get it fixed. More