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Fort Wayne Nissan

Fort Wayne, IN

4.5
848 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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848 Reviews of Fort Wayne Nissan

April 30, 2021

Zach Gardenour was our Product Specialist during our recent purchase of a '21 Rogue Platinum. Answered most of the thousand questions we had and immediately got the answers to the few questions he coul More

by XXXXXX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Housholder, Kevin Amorini
Apr 30, 2021 -

Fort Wayne Nissan responded

Thank You for your kind words and wonderful review! We are happy to hear that you had such a great experience with our team!! Please let us know if you need anything, We are always here to help!!!

April 27, 2021

The Service department at Fort Wayne Nissan is exceptional! Every time I go in to get my Titan serviced Herb is always friendly and professional! More

by DBRADY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Apr 27, 2021 -

Fort Wayne Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Nissan. Please don't hesitate to reach out if you need anything else.

Apr 27, 2021 -

Fort Wayne Nissan responded

Thank You for your kind review! We are pleased that you had a great experience with our team, Please let us know if you need anything!! Have a great day!

April 21, 2021

Initially brought our vehicle there for warranty work. They broke a piece then it took several months for the piece to be ordered, lost, found, painted and ready to go. We had to keep calling there for th More

by JDJBGOBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keenan
Apr 22, 2021 -

Fort Wayne Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to management so that we can speak directly, we’d love to address your concerns in detail. Our Owner Loyalty Manager has left a message for you regarding this issue.

April 21, 2021

I have total confidence with the service team and the dealership. They are always reliable and do their best to assist the customer with any problems or issues. I highly recommend them as to anyone looki More

by Lyncoreps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Shuff, Kevin Amorini
Apr 21, 2021 -

Fort Wayne Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Nissan, we look forward to having you as one of our valued customers for many more years to come!

Apr 22, 2021 -

Fort Wayne Nissan responded

Thank You for your kind words. We appreciate your taking the time to respond to our survey! Please let us know if you should ever need anything and we will be more than happy to help!! Have a wonderful day!!

Apr 23, 2021 -

Fort Wayne Nissan responded

Thank you for your wonderful review! Please let us know if you need anything, we would be more than happy to assist you! Take care and have a great day!

April 19, 2021

I dont like the general car buying experience. But these guys ARE GREAT! Excellent people to buy a car from! My next vehicle will be purchased here! More

by DLBELV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Gardenour, Shane Housholder
Apr 19, 2021 -

Fort Wayne Nissan responded

Thank you for your very kind review. Shane, Zack and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Nissan.

April 19, 2021

User friendly. Easy to schedule my appointment. Waiting room was comfortable. All work was done to my satisfaction and the service department explained exactly what would be done beforehand and was was don More

by CHRYSLER1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Apr 19, 2021 -

Fort Wayne Nissan responded

Thanks so much for leaving us a review! We are very happy to have provided you with such a positive experience and appreciate your recommendation. We sincerely value your business and look forward to your next visit!

Apr 23, 2021 -

Fort Wayne Nissan responded

Thank you for your kind words! We value all of our customers and are happy to hear you had a great experience with us! Please let us know if you should need anything, We are always here to help!

April 15, 2021

Levi Muter Tim Zickmund and Kevin from finance were wonderful they were happy to have my Juke for a trade and I got everything I needed and wanted TY More

by liznurse7919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nevi Muter, Tim Zickmund, Kevin Amorini
Apr 16, 2021 -

Fort Wayne Nissan responded

Thank you so much for your wonderful review and feedback!! We appreciate you taking the time to let us know how we did! Please let us know if you have any questions or need anything. We will be happy to help!! Have a great day!

April 15, 2021

Personal service and good communication from Herbie. We were greeted by everyone and the service work was completed on time. We would recommend this dealership to our friends. More

by DCBEAMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie
Apr 16, 2021 -

Fort Wayne Nissan responded

Thank You so much for your kind words of review! We will certainly let Herbie know that you were pleased. Please let us know if you should need anything, We are always here to help! Have a wonderful day!!

April 13, 2021

This dealership went above and beyond to make my experience great. Zack Gardenour was our salesman and he was fantastic. Very laid back and a complete no pressure salesman. More

by KOMETSFAN2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Gardenour
Apr 13, 2021 -

Fort Wayne Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Zach and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Apr 14, 2021 -

Fort Wayne Nissan responded

Thank you so much for your kind review and feedback! We are always here to be of assistance to you. We will certainly let Zach know how he did!! Have a wonderful day!!!

April 09, 2021

Able to purchase the car that I was looking for. Jordan was an excellent sales rep and went above and beyond in assisting me with my needs. More

by SHELIAMARTIN76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Zickmund, Kevin Amorini, Jordan Bratch
Apr 09, 2021 -

Fort Wayne Nissan responded

Thank You so much for your kind words and wonderful review. We appreciate you taking the time to let us know how we did!! Please let us know if you should need anything, We are here to help!!! We will certainly let Jordan know! Have a great day!!

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