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Fort Wayne Nissan

Fort Wayne, IN

4.5
848 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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848 Reviews of Fort Wayne Nissan

April 06, 2021

It had good prizes and the people there were very nice and answerd every question we had they were really friendly I would recommend going there More

by DISHNICAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Shuff, Channing Williams, Danny Porter, Dave Nagel
Apr 07, 2021 -

Fort Wayne Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Apr 07, 2021 -

Fort Wayne Nissan responded

Thank you for your wonderful review, We strive for 100% customer satisfaction. Please let us know if you should need anything, We are here to help!! Have a wonderful day!!!

April 03, 2021

We had a great experience at Fort Wayne Nizzan. Channing and Tim were professional and curtious, made us feel right at home. We love our new car! Two thumbs up 5 stars! More

by wafiller37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Zickmund, Steve Donnelly, Channing Williams
Apr 05, 2021 -

Fort Wayne Nissan responded

We are very happy to hear that Tim and Channing provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Apr 07, 2021 -

Fort Wayne Nissan responded

Thank you for your kind words and feedback, We will certainly let them know! Please let us know if you should need anything and we will be happy to help!! Take care and hope to see you soon.

April 01, 2021

They fixed the problem! Friendly customer service! Clean waiting environment. Kept me informed. Offered to shuttle or loan me a car if I needed to go somewhere. More

by BEUCHELAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Richardson
Apr 01, 2021 -

Fort Wayne Nissan responded

Thank you for your kind words of review! We strive for 100% customer service and are happy that you experienced that with us. Please let us know if you should need anything else!! Have a wonderful day!

March 30, 2021

Friendly, prompt, but price was higher than other quotes. Didn't offer after market options until I asked. Then went with after market parts and saved $300. That's a lot of money to not offer up front. More

by JULIEANDERSON95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb
Mar 30, 2021 -

Fort Wayne Nissan responded

Thank you for the kind words in your review. Please be assured that your suggestion will be shared with the service staff. Please reach out to us if you should need anything. We look forward to seeing you again.

March 28, 2021

When I called for service, all was fine until I remarked that my steering assembly was making a strange noise. The first thing I was told is that there will be a $140 fee to check it out. That was the wro More

by btowsley60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb
Mar 30, 2021 -

Fort Wayne Nissan responded

Thank you for taking time to respond to the review, Please feel free to contact our Service Manager regarding any issues that you feel were not addressed during your visit. We would love to hear from you! Thanks again and have a wonderful day!!

March 28, 2021

quoted one price when work was finished a higher price was told also told veterans 10% discount was also to be applied when final bill was received no discount I have bought 2 brand new cars infiniti, and More

by MPWILLIAMS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
herbi
Mar 30, 2021 -

Fort Wayne Nissan responded

We strive for 100% satisfaction and are very disappointed to hear of your experience with us. Thank you for taking the time respond to the review, Our service manager would love to speak with you in regards to your visit with us. Have a great day!

March 26, 2021

Ft Wayne Nissan is Great!Josh the Service Manager is Ft Wayne Nissan is Great! Josh the Service Manager is very professional and Jeremy the Diesel Tech. Is the best! They make me feel cared for! More

by DBRADY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Richardson, Jeremy Lambert
Mar 26, 2021 -

Fort Wayne Nissan responded

Thank you for your kind words, We will certainly let Josh and Jeremy know how they did!!! Please feel free to contact us if you need anything. Have a wonderful day!

March 24, 2021

Josh was very helpful as well as provided updates to let me know what was going on with our service. He was courteous and helpful throughout the service process. More

by Cj.stoltie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 24, 2021 -

Fort Wayne Nissan responded

Thank you for such a wonderful review! We strive for complete customer satisfaction and are happy to hear of your experience with us. We will certainly let Josh know. Please reach out to us if you need anything.

March 24, 2021

I am pleased with the service I received. I think occasionally recommendations are made for further work this is not absolutely necessary but I understand. Hubie does a great job. More

by TEACHLIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubie
Mar 24, 2021 -

Fort Wayne Nissan responded

Thank you for you kind words of review, we look forward to seeing you again and will let Hubie know how much you enjoyed him. Take care!!

March 24, 2021

Pleased as always with this place. Work was done well. Love the check list of recommendations that they provide-also with a price for future work. More

by BRUINTHEATRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb
Mar 25, 2021 -

Fort Wayne Nissan responded

Thank you so much for you kind words of review and loyalty to Fort Wayne Nissan/Infiniti. We strive for complete satisfaction and are pleased with being able to provide you with outstanding service. Please let us know if you need anything! Have a wonderful day!

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