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Fort Wayne Nissan

Fort Wayne, IN

4.5
848 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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848 Reviews of Fort Wayne Nissan

March 23, 2021

Couldn't have asked for a better experience. The problem with my vehicle was throughly explained to me by Josh Richardson, he got it in immediately for new tires at a great price. The receptionist was also More

by CANDYCAV182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Richardson
Mar 24, 2021 -

Fort Wayne Nissan responded

Thank you so much for your kind words, we value your loyalty and are thrilled to hear you had such a wonderful experience!! We will certainly let our staff know how they did! Thank you again for choosing Nissan/Infiniti Fort Wayne

March 18, 2021

Met Shanna, Tim and and Kevin today to purchase a 2019 nissan sentra. They did an AWESOME job at getting me in and out in time for work. Shanna even came to pick me up & bring me to the dealership as I ha More

by ethangendreau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Zickmund
Mar 05, 2021 -

Fort Wayne Nissan responded

Thank you for taking the time to give our team a wonderful review, We strive for 100% satisfaction! Your comments will be sent to the team! Please let us know if you should ever need anything and we will be happy to help! Have a wonderful day.

Mar 19, 2021 -

Fort Wayne Nissan responded

We are sorry to hear of your inconvenience, Please call our office at 260-484-9500 and we will certainly take care of that for you. Our owner loyalty manager has left a voicemail for you regarding this issue. Please be assured that this will be taken care of in a timely fashion. Thank you again.

May 04, 2021 -

ethangendreau responded

I actually did get in contact with the loyalty manager. Who was super nice and helpful and linked me with a woman named Carrie who sent me the policy cancellation forms which I signed and sent back. But after sixish weeks, I was expecting to see the refund fall off my loan, and it hadn't, so I contacted AAGI to confirm my cancellation. Turns out, they never recieved the cancellation papers. This whole mess has been a nightmare lol I would never wish this upon anyone for their first car purchase.

March 18, 2021

An overall amazing experience, couldn’t have asked for a more friendly and helpful group of people. The willingness to work with me to get exactly what I wanted and needed was something that really stood ou More

by AndrewAdamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Zickmund, Jordan Bratch
Mar 19, 2021 -

Fort Wayne Nissan responded

Thank you so much for you kind words and wonderful review, We will certainly let our team know how they did!! We look forward to seeing you again!!

March 15, 2021

Always friendly. Gets my car in right away. Doesn't try to talk me into anything I don't need. Dealership is always clean and pleasant to sit in the waiting room. Would definitely recommend you. More

by cokeathome51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the service person I dealt with.
Mar 16, 2021 -

Fort Wayne Nissan responded

Thank you for your kind words, we strive for complete satisfaction for our customers. Please let us know if you should need anything else. As always, we look forward to seeing you again!! Have a wonderful day!

March 15, 2021

Fantastic service. Job done right the first time. Service reps are knowledgeable and informative Promises made were promises kept. Delivered on time. Would recommend. Yep More

by WILLIAMJELLIOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Richardson, Zach Williams
Mar 16, 2021 -

Fort Wayne Nissan responded

Thank you so much for the wonderful review! We look forward to seeing you again! Have a great day!!

March 15, 2021

Good service, reliable customer care..it was great. Josh did an awesome job by the way he is listening to the client and find out what you really want and went to the process with you.. More

by JJJEROME333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Zickmund, Matt Shuff, Jeremy Lambert
Mar 16, 2021 -

Fort Wayne Nissan responded

Thank you for your kind words of review, We look forward to seeing you again. Take care and have a great day!!!

March 11, 2021

Everyone I dealt with was very friendly and knowledgeable. Zach had it all done and approved before we even got to the dealership. Any concerns we had were taken seriously and addressed immedia More

by HOOSIERBABY260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Williams
Mar 11, 2021 -

Fort Wayne Nissan responded

Thank You for you wonderful review and kind words! We will certainly let Zach and the rest of the team know! Please let us know if you should need anything. Have a wonderful day!!

March 11, 2021

Love these guys! Super knowledgeable and friendly. Zach took great care of us and Cody too! Thank you again for everything! Loving our 2021 Rogue!! More

by RACHEL RUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Williams
Mar 12, 2021 -

Fort Wayne Nissan responded

Thank you for your kind words and being a loyal customer! We appreciate your feedback. Please reach out to us if you need anything. Have a wonderful day

Mar 12, 2021 -

Fort Wayne Nissan responded

Thank you for your kind words and being a loyal customer! We appreciate your feedback. Please reach out to us if you need anything. Have a wonderful day

March 10, 2021

We were hesitant once again to get looking for a new Car. But after looking online and texting with Joe at Fort Wayne Nissan we communicated properly and once we arrived at dealership Joe and Tim made the pr More

by tldeck75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lucenti , Tim Zickmund
Mar 11, 2021 -

Fort Wayne Nissan responded

Thank You for your wonderful review of your recent buying experience!! We will certainly pass this on to Tim and Joe. Please let us know if you should need anything, we look forward to seeing you again!

March 09, 2021

This was my first purchase of a vehicle that was done strictly online. Was a little hesitant at first and living in Pittsburgh made it even more so. Jordan Wilson was exceptional in his presentation of t More

by Mustang guy
Recommend Dealer
Yes
Employees Worked With
Jordan Wilson, Shane Housholder, Kevin Amorini
Mar 10, 2021 -

Fort Wayne Nissan responded

Thank you so much for your kind words of appreciation, we strive for complete satisfaction, Please let us know if you need anything!! We will certainly let Jordan know how he did. Have a wonderful day!!!

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