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54 Reviews of Fountain Buick GMC - Service Center
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August 16, 2021
Great attention to my concerns. Reviewed all options. Very satisfied with outcome. Will use them for all service needs in the future. Had good experience. Very satisfied with outcome. Will use them for all service needs in the future. Had good experience. More
by sundance.rw
Verified CustomerEmployees Worked With
Labomba
Helpful August 15, 2021
Service adviser is Jose Ramos who offered good customer service. The only thing that would have been better is if he reviewed my account before scheduling me. I was scheduled for an A1 service of my TLX, b service. The only thing that would have been better is if he reviewed my account before scheduling me. I was scheduled for an A1 service of my TLX, but upon arrival, he noticed that the service history of my car showed that I had not done a 30k nor 60k mile service, which was past due. He worked with me to determine the best option for me based upon my usage. He offered the standard 10% discount until I showed him an email that I had a coupon for a greater discount which he applied. He was professional and courteous. More
by LECBARDEN
Employees Worked With
Jose Ramos, Jeremy
August 15, 2021
Awesome 👍 customer service Purchased vehicle at Awesome 👍 customer service Purchased vehicle at different dealership but didn't like the way they treat their customers at the service department Awesome 👍 customer service Purchased vehicle at different dealership but didn't like the way they treat their customers at the service department So I went to Fountain Buick instead and I am a very satisfied customer Keep it up Kristopher More
by HM
Employees Worked With
Kristopher Quiñones
August 15, 2021
The people who work here really do a great job but the owners seem to care less. The service waiting area is clean but not up to the standards of a GMC dealership. Go to Starling Chevrolet dealership on O owners seem to care less. The service waiting area is clean but not up to the standards of a GMC dealership. Go to Starling Chevrolet dealership on Orange Blossom Trail and see a huge difference! The only reason I stay with this dealership is the people because they care. I have been doing business with this dealership since 2006. Only reason is the people who really care about their workmanship but the owners need to step up and put some real money into the people or they will finely have enough and go somewhere else like some have already done. More
by WingManCrash
Employees Worked With
Matt, Willie
August 14, 2021
The service department is horrible. Paid for a details and I would barely call it a wash. Every time I go they forget to do some part of the service and say, we’ll just bring it back. How about you come p and I would barely call it a wash. Every time I go they forget to do some part of the service and say, we’ll just bring it back. How about you come pick it up.. More
by JHR
Employees Worked With
Not sure of names
August 14, 2021
Service, comfort, professionalism and care are always top notch when I have my vehicle serviced at Fountain Acura. I highly recommend this dealership for service or purchase of a car. notch when I have my vehicle serviced at Fountain Acura. I highly recommend this dealership for service or purchase of a car. More
by mpatrickslp
Employees Worked With
Nathan
August 14, 2021
I went for my 65k service and they usually do a quick check, however, they didn't check my car’s fluids and I had a problem because of that. I had to do it by my own. check, however, they didn't check my car’s fluids and I had a problem because of that. I had to do it by my own. More
by Alvaro
Employees Worked With
Don’t remember
August 14, 2021
The service was good and very convenient. The cashier was very nice and helpful with arranging shuttle to mall . Will be returning for my next service! very nice and helpful with arranging shuttle to mall . Will be returning for my next service! More
by sarahgee013
Employees Worked With
Luis
August 13, 2021
Very friendly people. Service manager Matt was very courteous and demonstrated high level of professionalism throughout. My vehicle looked pretty clean after service. Wifi was a bonus. courteous and demonstrated high level of professionalism throughout. My vehicle looked pretty clean after service. Wifi was a bonus. More
by DanielKurian
Employees Worked With
Matt
