Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
54 Reviews of Fountain Buick GMC - Service Center
Sort by
March 04, 2023
If you want to wait MORE THAN 3 HOURS for a scheduled oil change, Fountain is your shop. If you want to return THREE TIMES for warranty service on the same issue in less than a month and not get it resolv change, Fountain is your shop. If you want to return THREE TIMES for warranty service on the same issue in less than a month and not get it resolved, not get an explanation, not get a copy of the repair order, then this is the place to go. Fountain cares about taking your money. However, they DO NOT CARE ABOUT YOU OR YOUR CAR. New car, Used car, it doesn't matter. Because you don't matter. Call, complain in person. Who cares. Not Fountain. Do yourself, your car, and the people you care about a favor, and DON'T DO BUSINESS WITH FOUNTAIN BUICK GMC. Next stop: GM Customer Service and the Florida BBB. More
by enlkramer
Employees Worked With
Rafael
Helpful January 25, 2023
About 3 weeks ago, I went in for a simple oil/filter change. (I originally bought my vehicle brand new from this dealership). I had to wait excessively for anyone to even acknowledge me (h oil/filter change. (I originally bought my vehicle brand new from this dealership). I had to wait excessively for anyone to even acknowledge me (had made reservations in advance). It took an older black gentleman to finally walk over and offer some assistance. Don't believe he worked that area. My lunch got cold as I was finally ushered into the service workers office. Later, once notified that my vehicle was done- they presented a bill for around $163! I knew these crooks were up to no good. This is illegal as customers are to be told up front about amounts exceeding $100. My car was in excellent condition. I had even been considering trading up into another new vehicle with them. Now- I wouldn't buy bubblegum from out their candy machine. These crooks will never get my business for car maintenance, or Anything Else! More
by KBlanco
Employees Worked With
Christie L., Willie (older black gentleman)
Verified CustomerNovember 25, 2021
Great experience. Wilfred was professional, courteous, and had everything ready to go when I got there and at pick up. I’ve been using this dealership for many years and trust them. and had everything ready to go when I got there and at pick up. I’ve been using this dealership for many years and trust them. More
by Triggdawg
Employees Worked With
Wilfred Rivera
August 19, 2021
Wilfredo Rivera took his time explaining what service included and got me in and out in in timely manner. Will be soming back for next service included and got me in and out in in timely manner. Will be soming back for next service More
by Rusbeiro Avendano
Employees Worked With
Wilfred Rivera
August 19, 2021
The staff was efficient and listened to the issue and was informative. Everything was great. The lobby was clean. A great experience Thank you so much informative. Everything was great. The lobby was clean. A great experience Thank you so much More
by dmagoon0214
Employees Worked With
Muke
August 17, 2021
The service was AMAZING! It was my first time after buying the car. Everything was explained in detail and I was made to feel comfortable. buying the car. Everything was explained in detail and I was made to feel comfortable. More
by Mirios1970
Employees Worked With
Wilfredo Rivera
August 17, 2021
I was able to have my car service thank you Jose Ramos for made the appointment happen. Definitely I will came back and recommend my friends. for made the appointment happen. Definitely I will came back and recommend my friends. More
by Yalba
Employees Worked With
Jose Ramos
August 16, 2021
Everything is always above expectations. Every time I need to bring something in for service I feel like I am at the Ritz. Look forward to doing business again in the future. need to bring something in for service I feel like I am at the Ritz. Look forward to doing business again in the future. More
by Parris.photography
Employees Worked With
Nestor, Micheal
