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Fowler Dodge

Oklahoma City, OK

4.2
648 Reviews

55 W Interstate 240 Service Rd

Oklahoma City, OK

73139

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Showing 648 reviews

January 02, 2013

Charged me $1100 to hang parts on my Jeep and never fixed the issue. Removed a $200 Gel Cell battery and replaced it with a cheap in house brand. I found out just a couple of weeks later that the fix would More

by paul.johnson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer Service
Sep 11, 2013 -

Fowler Dodge responded

We are very sorry for the experience you had with the service department. It is certainly not our policy to over charge for any service. We would like to discuss this matter with you. Please feel free to email Jay (GM) at jayw@fowlerdodge.com.

December 05, 2012

Albert was very helpful.. and courteous he went on his way to help me today, it's always nice to have a reliable person to deal with when you have issues with your vehicle. give a very friendly and upbeat More

by Leep3r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert
Sep 11, 2013 -

Fowler Dodge responded

Thanks for your great review. We appreciate your kind words and hope to take great care of you in the future. Thanks so much for your business.

December 13, 2011

I shopped at a competitor in Midwest City online. All I got was very little feedback from the dealership. Sounds like they didn't want to do business. I found an awesome price online from fowler dodge, s More

by Jfisch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan and Robert
Sep 11, 2013 -

Fowler Dodge responded

Thank you so much for the all 5 star review. We appreciate your business and hope you will let us know if there is anything else you need. Please recommend usto your friends and family. Thanks again.

December 07, 2011

Wonderful car buying experience. Ethan was super helpful and got me a very fair price for my trade in. Kyle worked wonders on my financing. I was pleasantly surprised with the interest rate and financial More

by deannesummers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan and Kyle
Sep 11, 2013 -

Fowler Dodge responded

We are very pleased that you found the experience outstanding. We really appreciate the all Five Star Review!! Please let us know if there is ever anything else you need. Thanks again.

October 26, 2011

I would never ever use this dealership or any dealership affiliated with it. The salesperson Daniel Cox knew nothing about the car he sold me even though he had several hours to prepare. The sales team as More

by unhappy#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Cox
Nov 07, 2011 -

Fowler Dodge responded

We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. You can contact me directly and I will do everything in my power to resolve this for you. Judi Lasseter, 405-616-3634.

Sep 11, 2013 -

Fowler Dodge responded

We are so sorry that you found the transaction was unsatisfactory. We certainly would like the opportunity to make it right. Please feel free to email Jay (GM) at jayw@fowlerdodge.com.

July 16, 2011

In the begining of our visit it was just to look at cars and trucks. Once we figured out what we wanted to do we wanted to test drive the truck we wanted. The sales man told me he needed to drive the truck More

by TimBurks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dont remember his name.
Sep 11, 2013 -

Fowler Dodge responded

It is not our policy to treat a customer in the way you described. We would like to research the matter and discuss it with you t. o try and correct the situation. Please feel free to email Jay (GM) at jayw@fowlerdodge.com.

July 05, 2011

We found a vehicle that we liked. The manager was horrid!!!! Thought we could stick it out. The manager was unwilling to make a deal with us then made us wait over an HOUR to work with the finance de More

by Outoftown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember crappy manager
Sep 11, 2013 -

Fowler Dodge responded

Please feel free to email Jay (GM) at jayw@fowlerdodge.com. We would like to discuss the problems you had with our dealership. It is our goal to have satisfied customers and we would like to make this right with you.

March 05, 2011

I called about a used car advertised with Fowler Toyota and Fowler Honda, but was routed to Fowler I-240 Chrysler Jeep Dodge in Oklahoma City. According to Kelly Blue Book, Fowler's advertised retail price More

by sooner2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ethan
Sep 11, 2013 -

Fowler Dodge responded

We are very sorry that everything was not explained to you during your car purchase. Please give us the opportunity to discuss this matter with you and try and correct it. Please feel free to email Jay (GM) at jayw@fowlerdodge.com.

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