Just wanted to let you know that I have a complaint with the way that you conduct yourselves there at Fowler Dodge. My wife and I came in to see Mr. Chauncey Lee about one of your used Tahoe's on the lot and were going to make further inquiries about it. We are in need of another vehicle and as I have over the years have grown up was familiar with the Fowler name Brand. It was at "one-time" a very respectful Name Brand but the way that you all attend to your 'potential' clients is APPALLING. We were left for a period of time and felt abandoned by Mr. Chauncey Lee and by the management and just want for you to know that my wife nor me, or any of our friends and family will be even half-way interested in doing business with you in the future! I have experience in how you all should do business as I have grown up with a father who was both a Used car and New car salesman. He "exemplified customer service" and would never have allowed for his clients to feel abandoned or disrespected in the slightest. I am still in total shock as to how we were treated!!! Believe me, we know that we do not NEED you but that you do NEED good customers like us. Too bad you lost a good opportunity to make the Fowler name a wonderful success.
JL - OKC, OK
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