When I was looking at new jeeps to purchase I cane to this dealership and they pulled out all of the whistles and promised me an interest rate of 2.99, no payment for 90 days, tag tax title, several free oil changes for 3 years and more. What I got was 5.49% interest rate, payment at 45 days. I did get the tag tax and title but that is the only thing that I received that I was promised. On top of this someone messed up the paperwork and they had to redo it and send a courier to have me sign different paperwork which I didn't get a copy of and it took them over 30 days to pay my bank the trade in price of my other vehicle which would have made it look like I was behind on my current note thank goodness my bank called me about it and when they did finally pay it they sent the wrong amount it was less than the payoff and was even a different amount than what was put on the paperwork which wasn't the correct amount to begin with so they had to send yet another check to my bank to make up the difference. I have called and left several messages and can't get a return call from Mr. Farnham the manager who made all of these promises to me at the time he was trying to make a sale! I did have the pleasure of speaking with a man named Ethan in their finance department who wouldn't take me off of his speaker phone even when I asked him to due to the fact that I couldn't understand what he was saying because his phone was messed up and then we get disconnected. I've tried to contact him again and I seem to only get his voice mail which he doesn't return my call either. I should have went with my gut instinct and done my own financing with my bank as I usually do at least they are honest with me from he beginning. I would not recommend this dealership to anyone and will discourage anyone I know from going here!
Ian Farnham & Manager Mr. Farnham & Ethan
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