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Fox Ford of Chicago

Chicago, IL

Overview
Reviews
Vehicles
4.8
905 Reviews
Call Dealership (773) 687-7800
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2501 North Elston Avenue

Chicago, IL

60647

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Showing 905 reviews

May 04, 2024

I felt that the representative that I had was very professional. Got right down to business got me in and out quick. Was very happy overall with my fox forward experience. More

by M_barrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Coleman/ cashier April
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May 04, 2024

Fast lane appeared crowded when I pulled up but the team checked me in surprisingly quickly and it was a normal amount of time for routine oil change. I was kept updated by text and everything went well., More

by cgwglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
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April 27, 2024

This dealership has always been very accommodating. They need to all be on the same page though regarding when an appointment is needed or not needed. More

by Paulie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
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Apr 29, 2024 -

Fox Ford of Chicago responded

Thank you for taking the time to provide this feedback, Paulie. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Helpful
April 26, 2024

Ruben Garnica is the best, very professional and informative. I was in and out with the best deal. I’m very happy with my purchase come see Ruben on your next purcchase. More

by rochelle150_rodri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Garnica & Sam Hammad
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Apr 29, 2024 -

Fox Ford of Chicago responded

Thank you for this amazing review and shoutout for Ruben! We really appreciate your business, Rochelle. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Helpful
April 25, 2024

Boris's communication was excellent and prompt. The service I experienced was great. The car runs wonderfuly now. More

by copyrat001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris
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Apr 25, 2024 -

Fox Ford of Chicago responded

It’s great to know that Boris provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Helpful
April 21, 2024

At Ford you get professional, courteous, and timely service. You can tell Ford trains and has high customer service standards. More

by Chgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Lopez
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Apr 23, 2024 -

Fox Ford of Chicago responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Helpful
April 13, 2024

Prompt service and was done as promised on time. I have been using this dealership for all the routine maintenance for over 6 years now and will be coming back. More

by Gabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
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Apr 15, 2024 -

Fox Ford of Chicago responded

Gabby, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Helpful
April 04, 2024

Outstanding service…Oscar was fantastic…the entire experience was excellent…very easy from beginning to end More

by jeffpeterson34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Canizales
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Apr 05, 2024 -

Fox Ford of Chicago responded

Congratulations on your new vehicle, Jeff. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Oscar was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Helpful
April 04, 2024

Thanks to everyone at fox ford. They really gave an offer I expected to receive. David tried all that he could and his manager was gracious enough to give me a deal I was content wi More

by Jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David v.
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Apr 05, 2024 -

Fox Ford of Chicago responded

Thank you so much for taking the time to provide such great feedback, Jose. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know David was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Helpful
April 03, 2024

Every aspect of my car-leasing experience was top notch. From the start, Jason and Maya were straight forward. They were honest about pricing, fair in trade-in value, and got me a great deal. In my life, ge More

by heygalsal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maya
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Apr 04, 2024 -

Fox Ford of Chicago responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Jason and Maya were able to meet your needs. At Fox Ford Lincoln, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

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