Satisfied with my overall experience. Cory was very knowledgeable and patient with my opinionated husband. I love my car. They also repaired my 2006 Hyundai Sonata after months of us trying to get someone else to repair it. We were provided a new loaner car, thus convincing me I can keep my 2006 and upgrade to a new one.
I was very excited to be financing my very first vehicle by myself. Michael listened to my needs and helped me with the car I wanted. I'm going through a very stressful time in my life and he was very sweet.
The staff at Frank Kent are amazing. They showed me alot of patience and never made me feel rushed while I looked at numerous vehicles. Because of this I was able to feel I was making the right choice for me and my family. Once I made a choice the service did not stop there, they worked to meet all my wishes, perks, pricing and payment. This is the first time I bought a vehicle that I felt accomodated instead of pressured.
I have a 2012 Hyundai Genesis. This car is been incredible and never needed anything but minor routine service. Dealership I purchased it from was taken over by auto nation and went straight to xxxx Decided to give Jerry's Hyundai in Hudson Oaks a chance They refused to honor extended factory service contract without enormous fees. So I drove to Fort Worth and went to Frank kent Hyundai. Was promptly greeted by service manager John Explain situation and was told of course they would honor any factory service contract Left the car in a few hours received a call from him regarding what they had found it what they recommended Being a novice mechanic I knew he was being straightforward with me How refreshing after the lies from Jerry's Hyundai. The car was promptly repaired I payed the $100 fee as stated in the contract for over $5000 worth of repairs. Car was ready when it was supposed to be. Vacuumed washed looked wonderful and performed perfectly Hats off to John and his staff of professionals. They have earned my admiration and business
This was the best experience i ever had purchasing a car. I hate buying a car. It was easy and they let me tell them what i wanted and gave that to me. Micheal was professional and I left feeling great! Excellent service.!!
I had gone to a car dealership prior to coming to Frank Kent and the experience was terrible! I felt very rushed into the car they were trying to sell me and wasn't even sure I could afford it. Not only did I get into a brand new vehicle and not a used one, but all of me needs were met when I came to Frank Kent! I will definitely be a forever customer!