Frank Toyota

Reason for Visit: Service

I recommend this dealer: No

My Review of Frank Toyota:
I bought a 1995 Previa here and had it serviced here. After 140k miles I was told I needed a new 3rd member (rear end) and some other work. After $2,500.00 in repairs, I thought I blew a head gasket. I took it to another dealership closer to home and they told me the engine was ruined and could not be repaired. They said the cooling system failed due to lack of service. I had to replace the engine. What makes me so upset is that my repairs and service were done regularly at Frank Toyota. The place that helped me showed me that Frank didn't even use Toyota products when servicing my vehicle. When I spoke to the quality guy at Frank Toyota he said the products are all the same. I felt betrayed and will never be back. Beware of Frank Toyota!

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Frank Toyota:
it took a while for me to trust these people as i generally don't trust dealerships. but over the years, they have consistently earned my trust. as reliable as toyotas generally are, i also give credit to their service department for maintaining my vehicle for 140,000 miles!!<br><br>pat, jay &amp; maria... you guys rock!

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