Frankfort Ford & Frankfort Lincoln

fast and easy I had a recall on my fusion, I got a Saturday appointment and was in and out with out any trouble. But, all correspondence has my husband Doug's name I had a recall on my fusion, I got a Saturday appointment and was in and out with out any trouble. But, all correspondence has my husband Doug's name on it when it's my car I am Dee More

Great service! Service was excellent. Everyone who walked past as I waited for my vehicle greeted me and asked if I needed anything. A part had to be ordered and ag Service was excellent. Everyone who walked past as I waited for my vehicle greeted me and asked if I needed anything. A part had to be ordered and again everything went as planned. Chris was polite, professional, and helpful. Great service, great employees! More

Crossroads Service department is top notch. My recall repair and service was impeccable, on time and since they are now open Saturdays was convenient for my schedule. My recall repair and service was impeccable, on time and since they are now open Saturdays was convenient for my schedule. More

Service on my 2006 Explorer Michael and Chris are always forth coming with any services my vehicle needs and get it in and out in a timely manner. Very professional young men. Michael and Chris are always forth coming with any services my vehicle needs and get it in and out in a timely manner. Very professional young men. More

Saturday Service I am extremely happy you all opened your service department on Saturday's. So convenient for me. Knowledgeable at the desk and trustful service pers I am extremely happy you all opened your service department on Saturday's. So convenient for me. Knowledgeable at the desk and trustful service personnel. No one else will work on my F150 but me. ` More

Extremely Satisfied The salesman was knowledgeable and friendly. He was able to get me a car with the basic features I was looking for in a new car and more. The discou The salesman was knowledgeable and friendly. He was able to get me a car with the basic features I was looking for in a new car and more. The discounts and the financing were a big plus. More

Service was excellant I had set up appointment and when I arrived information was taken quickly and I was taken back to the office. I asked if the car would be done by 2pm I had set up appointment and when I arrived information was taken quickly and I was taken back to the office. I asked if the car would be done by 2pm and was told it would be. I received a call at 12:30pm and told my car was ready. When I got to the dealership, it took just a few moments to check out and Chris also asked if I had any questions about the service. I did not. More

Service Great service, Chris was very helpful and there was a couple of repair items on my car that I didn't even know that I needed to get taken care of. Go Great service, Chris was very helpful and there was a couple of repair items on my car that I didn't even know that I needed to get taken care of. Got me a rental for the time my car was in the shop very pleasant experience. More

A New Vehicle Our salesman Will Clark was very knowledgeable about several different cars we were looking at and was very patient and helpful in the process. We hav Our salesman Will Clark was very knowledgeable about several different cars we were looking at and was very patient and helpful in the process. We have been doing business with Crossroads Ford for many years and will continue to go there when we want a new vehicle. More

Exceptional Service My experience was exceptional! From the salesman Micheal Wainscott to the Finance Manager Mike Thompson to the General Manager Harry Kirch, all commun My experience was exceptional! From the salesman Micheal Wainscott to the Finance Manager Mike Thompson to the General Manager Harry Kirch, all communications were courteous, knowledgeable, and professional. Their willingness to work within my by budget was a key factor in making the purchase possible. This was my third purchase from this dealer. I will be back! More