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Franklin Toyota

Statesboro, GA

4.9
156 Reviews

500 Commerce Dr

Statesboro, GA

30461

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Showing 156 reviews

May 22, 2016

scheduled appointment After doing an online search for local Toyota dealers in my area and filling out information on the site regarding my proposed purchase, I was contact More

by RJW
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Veronica and D.C.
May 25, 2016 -

Franklin Toyota responded

Deborah, thank you for bringing this to our attention. We never want to waste anyone's time, and it's always our goal to provide a great experience for all customers. We'd like to discuss the specifics of your visit in greater detail. Please feel free to give us a call at (877) 834-2518 and ask for Reese Spivey, General Manager.

May 21, 2016

Awesome! Thank you so much ch for helping us get a great dependable car. We love it. Ranger Rick and as so helpful. If you are looking for a new car this is th More

by Kflake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ranger Rick
May 23, 2016 -

Franklin Toyota responded

You're very welcome and Thank You for choosing Franklin Toyota! We appreciate you taking the time to send us feedback and letting us know that you had a positive experience.

May 14, 2016

FANTASTIC Dealership and Salesman We just purchased our second Toyota Highlander form RANDY FIELDS at Franklin Toyota. It was so easy and pleasant. Randy is a top notch example of what More

by The Taylor's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Fields
May 16, 2016 -

Franklin Toyota responded

We appreciate your feedback, Taylors! We strive to make everyone's experience as easy, quick, pleasant and informative as possible. We truly appreciate you choosing Franklin Toyota for your Highlander purchases and enjoy having you as part of the Franklin Toyota family!

May 13, 2016

Great Experience....have 3 Toyatos now! Donnie wasn't my salesperson on my Tundra (he had input in it) but he was on my Highlander. It is a very comforting thought to be able to pick up More

by coyatogirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Hicks
May 16, 2016 -

Franklin Toyota responded

We're glad to hear you have so much faith in Donnie and in us, coyatogirl. It is always our pleasure, and our goal, to provide a positive experience and we appreciate the feedback.

April 29, 2016

New vehicle purchase We visited Franklin Toyota to find a new family vehicle. Our salesman was very patient and determined to help us find the right vehicle for us. He was More

by Peach123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Hicks Jr.
May 04, 2016 -

Franklin Toyota responded

Peach, we're glad to hear how much you love your Toyota Venza! Thanks so much for taking the time to share your experience here at Franklin Toyota.

April 29, 2016

4th new Toyota from Franklin My wife and I just purchased our 4th new Toyota from Donnie Hicks Jr. @ Franklin Toyota. Mr Hicks and everyone at Franklin are great to deal with. I More

by Steve Harrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Hicks Jr
May 04, 2016 -

Franklin Toyota responded

Steve, we strive to make sure that our customers are happy with their experience here, so we appreciate you taking the time to let us know how we're doing. And we sincerely thank you for continuing to choose Franklin Toyota.

April 29, 2016

Great Experience In purchasing my RAV4, this was the easiest and smoothest car purchase I've ever made. The salesperson listened to what I wanted, did not try to sell More

by VB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Hicks, Jr.
May 04, 2016 -

Franklin Toyota responded

VB, we're glad to hear what a great experience you had with Donnie Hicks and Franklin Toyota. When you are ready for that upgrade, we'll definitely be glad to see you back!

April 29, 2016

Exceptional Buying Experience I've purchased several new Toyota vehicles from Mr. Donnie Hicks, Jr. and I can't begin to tell you how exceptional my experience was. Mr. Hicks paid More

by tmcbride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Hicks, Jr.
May 04, 2016 -

Franklin Toyota responded

Tracy, congrats on your new Tundra! We appreciate your feedback and your business and we're delighted to hear you had such a great experience.

April 29, 2016

Excellent Service I recently bought a Camry from Franklin Toyota and the service was top notch from beginning to end. The salesman, DONNIE Hicks, Jr. was friendly, know More

by Aboyett2411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DONNIE Hicks Jr
May 04, 2016 -

Franklin Toyota responded

So glad to hear what a great experience you had here at Franklin Toyota. We'll be sure to let Donnie know how highly you spoke of him. Thank you for sharing your experience with us.

December 07, 2015

Horrible service If I knew then what I know now I would've never gotten my car from Franklin Toyota. Dealing with them has been so stressful. First I was financed for More

by Nyiaaful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aj Tremble, and Robert Ericson
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