If I knew then what I know now I would've never gotten my car from Franklin Toyota. Dealing with them has been so stressful. First I was financed for the wrong amount because my down payment was in opinion pocketed by someone. When Franklin Toyota was confronted it was stated that my down payment were for warranties. I didn't discuss warranties at all because I didn't want any. My interest rate with warranties was 8.7 and without them was 11.7 and my payments were the same regardless. If I wasn't refinanced by State Farm I would have never know I would be paying an extra $1,300. State Farm refinanced my car with an interest rate of 5.6. So my question was why was my initial interest rate so high if I now have an interest rate of 5.6. That isn't where it ends. I've been up to Franklin Toyota 3 times in the last month because for some reason my tag wasn't transferred. Now they want me to pick up a package and take it tag office when it's there fault that my tag didn't transfer. This is the worst customer service I have ever received and I'm seriously considering reporting them the better business bureau. I'm disgusted with the way that I've been treated. I wonder how many other people they've done like this to.
Purchased car October 30, 2015 today is December 9, 2015 and I still don't have a tag
I Recommend This Dealer:
Aj Tremble, and Robert Ericson
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