Fred Anderson Nissan of Raleigh

I drove home in my new Nissan Altima!!! Again I am in awe of the beauty and performance of the Nissan Altima. This is the 4th that I have leased and they are becoming more beautiful every y Again I am in awe of the beauty and performance of the Nissan Altima. This is the 4th that I have leased and they are becoming more beautiful every year. The comfort is unbelievable - imagine a seat that conforms to me! My salesman was the best I ever had - extremely knowledgeable of the vehicle and he made me feel so welcome to the Fred Anderson Family. Upon leaving the dealership, I reflected on how pleasant he was along with his kindness and caring of my wants and needs. Cheers go out to "Chicago Joe"!!!! More

Excellent service from Brandon Kirby My wife and I came to Raleigh a few days ago to look for a newer compact car to replace my beloved but aging 2001 VW Golf. We first went to another de My wife and I came to Raleigh a few days ago to look for a newer compact car to replace my beloved but aging 2001 VW Golf. We first went to another dealer to look at a Toyota Yaris, but received poor service and decided to look elsewhere. We did not have far to go to find Fred Anderson Nissan, and were greeted warmly and courteously as we walked through the door by Sales Associate Brandon Kirby. He soon set us at ease and listened to our needs, and soon had two different models of the Nissan Versa Note (pre-owned) ready for us to test drive. Both cars were lovely, smooth and comfortable. I felt right at home in them, as if I had been driving them for years. We had our price point for what we could pay, and the car we wanted was somewhat more, but Brandon gave us a discount on the car because it had been on the lot unsold for a long time. He also gave me a generous trade-in on my old vehicle. he was as courteous and helpful as could be. Now I have the newest and finest car I have ever owned, just one year old! Not only was Brandon's service exceptional, but the entire Fred Anderson Nisssan Dealership gave an impression of courtesy, professionalism and true customer service. My wife and I recently bought a camper and we need a vehicle to tow it. We will come straight back to Brandon to find one for us! More

Great Experiene-I love my new ride!! I visited Fred Anderson Nissan on 2/7/2015 with the intent of making a new car purchase due to my prior vehicle failing on me after 8 years. A friend I visited Fred Anderson Nissan on 2/7/2015 with the intent of making a new car purchase due to my prior vehicle failing on me after 8 years. A friend of mines referred me to see Raphael Garcia at Fred Anderson, after my many visits to different dealerships that were so unsuccessful. Raphael assisted her with her Nissan purchase at the end of February last year, and all I can say is she referred me to one of Fred Anderson Nissan’s best. He was so knowledgeable and not once did he pressure me into making a purchase that I wasn’t comfortable with. He allowed me to test drive several cars until I made my selection that day. Although I had the intend of finding transportation that day, Raphael allowed me time to think about my purchase. He had the most friendliest, patient and most welcoming personality to me, as well as other customers that came to see him that day. Making a new car purchase is a big investment, if you take care of you vehicles like I do. Fred Anderson Nissan was a success for me and I m grateful and thankful to Raphael for his hard work and diligence to achieve the best customer satisfaction. He is a part of my family now and I will definitely refer anyone who seeks new car ownership to go visit him immediately, for the best results. I picked up my new Nissan Altima on 2/9/2015 and I am loooovviinngg my new ride ?.. Thanks Ralph and the Fred Anderson team!!! More

I have a brand NEW car!! After a month of car gazing at different dealers and leaving disappointed, I was referred to Raphael Garcia with great hopes that he could help me. H After a month of car gazing at different dealers and leaving disappointed, I was referred to Raphael Garcia with great hopes that he could help me. Having no credit, it's a real struggle to get approved for the right car. Raphael explained all my options to me, had the cars lined up out front for me to look at and test drive. He was very understanding and professional as we negotiated the price that was the most reasonable for me to actually afford. When I was signing the paper work in the office, I saw Raphael out the window wiping down my new car himself! How sweet! I'm very happy with my new Nissan Versa Note SR! Thank you so much Raphael Garica and Fred Anderson Nissan More

Amazed by your Service Department This past summer I noticed that the airbag light was on continually and another airbag light on the panel behind the steering wheel was also on. I m This past summer I noticed that the airbag light was on continually and another airbag light on the panel behind the steering wheel was also on. I made an appointment with your auto service department to see what was wrong. The diagnosis was airbag sensor failure. The repair would cost approximately $1500. Since I live on a limited income, your Assistant Service Manager, Ben, suggested I call Nissan to see if I could receive some assistance with the repair expenses. I was treated After contacting Nissan I was awarded assistance covering all expenses. Though my whole experience, which took approximately 3 months, I was treated kindly and all my questions were answered. Never have I had such a wonderful experience. Your staff has restored my faith in car maintenance people. I believe your service department made sure that I had safe transportation by giving me a vehicle to drive that had functioning airbags. I would not hesitate to recommend Fred Anderson Nissan to anyone. I cannot thank you enough for your kindness. Sincerely, Janice Nelson More

Tire puncture - Donnie in Service Dept is great! Last week I got a low pressure warning on one of my tires as I was heading home from work. I was going to pass near Fred Anderson and thought I would Last week I got a low pressure warning on one of my tires as I was heading home from work. I was going to pass near Fred Anderson and thought I would try to swing by to have them take a quick look since I have nitrogen in my tires. Called Service Dept and spoke with Donnie and he said shop closed at 5:00 (in 15 min!!) - I hustled to get over there and made it to dealership just before 5. Bad news - there was a screw in my tire. Donnie said he would quickly have one of the service guys take a quick look and see if it could be plugged (he was as good as his word as I watched him drive my car into the service area and corral one of the service techs). I stopped to chat with my Salesman and Donnie came by after 15 min with my keys and said I was good to go - Car parked out front and no charge. Frankly speaking I hadn't been much impressed with Anderson Nissan as I had hit some 'bumps' during the purchase of 2014 Altima in July 2014 but Donnie's attentive service is winning me over to Anderson Nissan. More