Fred Anderson Toyota

I traded in my small old SUV for a larger one. After looking at several dealerships all around the Triangle I felt most comfortable with the staff, price, and selection at Fred Anderson. Brad Coley did looking at several dealerships all around the Triangle I felt most comfortable with the staff, price, and selection at Fred Anderson. Brad Coley did a wonderful job, the whole staff worked together seamlessly! I will never go anywhere else but to Fred Anderson Toyota!!! More

I've owned and serviced a lot of cars over the years. The people at Fred Anderson Toyota, from the sales guys to the service advisors, have been nothing less than fantastic. I had a great experience buying m people at Fred Anderson Toyota, from the sales guys to the service advisors, have been nothing less than fantastic. I had a great experience buying my 4Runner from them two years ago and just recently have had another great experience in their service department. There is a friendly lady working in the service drive that greets you when you pull up. Its nice to see smiling faces. Dont waste your time anywhere else. Fred Anderson Toyota has been taking great care of me from day one More

What a bunch of screwoffs. They couldn't do simple paperwork for a Toyota purchase. They did it all wrong, did not register my new car. Every week they have a new excuse. This time they said they neve paperwork for a Toyota purchase. They did it all wrong, did not register my new car. Every week they have a new excuse. This time they said they never inspected the car so could not register it. I paid them a ton of money to do this simple job that I could do in less than one hour at the DMV. Inn addition they overcharged on the sale. I discovered the mistake a few days later. It took over a week to get them to issue a refund for their mistake. Stay far far away from these incompetent clowns. I will never go back there again. How do we shut scams like Fred Anderson down. I don't want to see them sell anymore cars to anybody. More

This dealer will do nothing to make customers satisfied. If you have a problem, they will make excuses to not fix it. They might be friendly when you are finished signing the papers but any other problems t If you have a problem, they will make excuses to not fix it. They might be friendly when you are finished signing the papers but any other problems they will make it sound like your fault... dont' waste your time and money at this dealer. More

During my scheduled 115K service for my Toyota Camry, I received a call that my tires need to be changed. After learning how much it would cost at the dealership (more than $600), I said: Thank you, but I' received a call that my tires need to be changed. After learning how much it would cost at the dealership (more than $600), I said: Thank you, but I'll try to find a cheaper place. When I picked up my car on Friday night, I could not drive it. It was vibrating and shaking so badly that I had to get off the highway to check the tires. The car was absolutely unbalanced. I tried to talk to the Service Manager, Gary Soucy, and express my concern that my car was released in this condition. His reply was that my car seemed to be unbalanced and the service department does not check the car after tire rotation. Here are my questions: Why should I bring my car back to Fred Anderson Toyota if they are not responsible for the final product of their service? How could I call this service professional if before service my car ran smoothly and needed just an oil change and after service I could not drive it at all? Will it be safe to drive a car after Fred Anderson Toyota’s service? While the overall team is friendly and it is convenient to schedule a service appointment, the trust and safety concerns outweigh any other convenience. By the way, I did change tires for $357 the very next morning and my car is running great now. More

This place is the biggest joke there is! When they advertise the "family Store" I guess it's about the owner's family because they didn't give a hoot about mine. I actually gave them a second chance. advertise the "family Store" I guess it's about the owner's family because they didn't give a hoot about mine. I actually gave them a second chance. I bought my new Toyota from them. The price was too high and they took forever to get me thru to finance. Then when I took it in for my first service they had the nerve to try to sell me things I did not need. Buyer beware of this dealer! More

Truly outstanding service. I have brought my car to Fred Anderson Toyota numerous times for service, and the entire team "gets it". The pricing is fair, the wait time is minimal, and their state of the art Anderson Toyota numerous times for service, and the entire team "gets it". The pricing is fair, the wait time is minimal, and their state of the art facility is truly amazing. I recommend them with enthusiasm...... More

First of all, cheating service. I have my toyota celica being serviced there since I bought it in 2002. I did every major service there. And those major servcies include tire rotation but they never bother being serviced there since I bought it in 2002. I did every major service there. And those major servcies include tire rotation but they never bothered doing the service. I recently found out that my tires have never been rotated so I have to change the front tires (only 33,000K)!! Second, they (service dept) never answer or return calls. All the time. Overall, it is the worst dealer that I have ever had. Not want to deal with them anymore. More

They totally dropped the ball post sales. The car that I ordered was delayed, so far twice, but I am still waiting for the car. They gave me an ultra-lowball offer on my trade (at least $1500 less than any ordered was delayed, so far twice, but I am still waiting for the car. They gave me an ultra-lowball offer on my trade (at least $1500 less than any other dealer had offered me) and told me to go to carmax for the trade because they would give me a lot more for it. Take that sales managers advice go somewhere else, but why do it just for your trade in. Why not make the whole car buying experience better and go somewhere else? I've bought cars at three different dealers in RDU in the past couple of years and this experience was by far the worst. More

I placed an order for a specific vehicle and it wasn't delivered on time. I'm still waiting for it to be delivered and I may cancel the order and go with another dealership. During the waiting process no delivered on time. I'm still waiting for it to be delivered and I may cancel the order and go with another dealership. During the waiting process no one from the dealership contacted me to let me know there was going to be a delay. Also was approached by a pushy sales manager that tried to talk me into buying additional options that I didn't want. More