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Fred Anderson Toyota of Sanford - Service Center
Sanford, NC
1,073 Reviews
1,073 Reviews of Fred Anderson Toyota of Sanford - Service Center
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February 17, 2017
Good experience Professional handling of service request and service conducted in a timely manner. This is all I have to say about my service visit at this time. Professional handling of service request and service conducted in a timely manner. This is all I have to say about my service visit at this time. More
by Cargirl
Employees Worked With
I don't have name available
Helpful February 09, 2017
Dealership Good service and good people. Good dealership and the cars are great! Would probably buy another car from them in the future. Thank you all Good service and good people. Good dealership and the cars are great! Would probably buy another car from them in the future. Thank you all More
by Amber Ward
Employees Worked With
Wayne Gomillion, JESSICA KEARNS
January 29, 2017
Friendly and courteous Sales & service departments are both top notch. Scheduling service appointments is easy, they take you back quickly and get you out within the time f Sales & service departments are both top notch. Scheduling service appointments is easy, they take you back quickly and get you out within the time frame given for service being preformed. A complimentary car wash is always offered. Nice waiting area with complimentary hot and cold beverages available and sometimes donuts too! You can't go wrong with Toyota of Sanford! More
by Harriette Lovin
Employees Worked With
Greg Davison
January 23, 2017
Always great ! The Service department is always willing to do what is best for me, I appreciate the Proffessional knowledge along with the one on one personal exper The Service department is always willing to do what is best for me, I appreciate the Proffessional knowledge along with the one on one personal experience each time I am in More
by Tomcat
Employees Worked With
Greg Davison, AARON MURCHISON
October 25, 2016
No problems at all Quick check in. Great use of shuttle. Easy check check out. I only had the 5000 mile tire rotation done. This review would be more valid if written on Quick check in. Great use of shuttle. Easy check check out. I only had the 5000 mile tire rotation done. This review would be more valid if written on the more extensive 30,000 mi check More
by Ygbsm
Employees Worked With
Jason
November 16, 2015
Sales and Service Comments I have purchased 7 new Toyotas since 1988 and the Fred Anderson sales (Wayne Gomillion) and service (Robert Hunter) personnel who assisted me were he I have purchased 7 new Toyotas since 1988 and the Fred Anderson sales (Wayne Gomillion) and service (Robert Hunter) personnel who assisted me were head and shoulders above my past dealings with other Toyota dealers. When I bought my Tacoma, Wayne was very professional, answered all my questions and found exactly what I wanted. After the sale, he would often contact me and ask if I had any questions or would tell me about new Toyota products or sales. I have never before had followups like Wayne provided. When I read on the Tacoma World forum about some Tacomas that came from the factory with low automatic transmission fluid, I got a little nervous and called Wayne. That day, he talked to Robert Hunter in the Service Department, called me back and made an appointment to check my fluid level. Robert explained every detail of checking the transmission fluid (the transmission is a sealed unit). Everything was ok and there was no charge. I am very impressed with Wayne and Robert and will come back to Fred Anderson Toyota from now on. More
by Tacoguy
Employees Worked With
Robert Hunter, Wayne Gomillion
May 05, 2015
Satisfied Customer! Tanya and Monique are very knowledgeable about the products and services. They answer all my questions and concerns when I ordered my tires, brakes, Tanya and Monique are very knowledgeable about the products and services. They answer all my questions and concerns when I ordered my tires, brakes, and alignment. Even when I drove the car for few days and felt like alignment was OFF a bit, they took my car back in for re-alignment with no hesitation. They assure me that anything else I would need in the future would be taken care of. I will definitely return to Toyota of Sanford for any future needs! Thanks again to both ladies for the awesome customer service! Nguyen- Tran Family More
by jenny0105
Employees Worked With
Monique and Tanya
November 23, 2013
I have owned Toyota's for over 30 years and have been to many dealerships across our great country. I must admit, this dealership - by far - is the best dealership I have worked with. From Joe Wynns to to many dealerships across our great country. I must admit, this dealership - by far - is the best dealership I have worked with. From Joe Wynns to David (service manager), to Brian Brooks and Jake (service advisors), to Jimmy - the master mechanic - the experience was wonderful. The price came in $200 under the original estimate. I had a massive oil leak in my original '85 Toyota Supra that they took excellent care of. They pulled the entire front off the engine to replace worn seals and o-rings as well as other items they came across. They were honest and kept me in the loop as they found issues and finished the work. They were ahead of schedule, under budget, and the car runs like new. Can't ask for much more. I would HIGHLY recommend these guys. Thanks for a great experience. More
by 85Toy
Employees Worked With
Jake and jimmy the master mechanic, David White
November 19, 2012
Just a not to say how Brian Brooks goes out of his way to help any customer. My stepson's van (a KIA) starting cutting off on us Saturday morning on the interstate. The ESC light came on and then the compu help any customer. My stepson's van (a KIA) starting cutting off on us Saturday morning on the interstate. The ESC light came on and then the computer shut the engine down. This continued 6 times until we limped into a shopping center parking lot. I called Brian at Toyota in Sanford because I have purchased Toyota's from Toyota of Sanford and knew them to be very helpful. I could not have imagined how helpful until I called at 8:30 on a Saturday morning. A very gracious lady answered the phone (imagine my surprise when I got a human) and I told her I needed to speak to a service manager because I had a problem and needed advice. Brian Brooks came on the phone and I relayed my situation. He said it would be best to get to a KIA certified techician but that there was one thing he might suggest that could possibly help me. He said to remove the positive battery cable from the terminal and wait a couple of minutes and reconnect it to reboot the computer. I did so and the van has run great since. Whether or not this is a permanent fix or not is not my point. My point is the receptionist and Brian cared enought to help someone without it meaning any income for them or Toyota of Sanford. These are great people and if every business could learn this customer service lesson how great would that be!!! Thanks Brian!! More
by gljohnson
March 14, 2010
Luther White's professionalism andrespect is one of the main reasons my husband and I travel from Fayetteville to Sandford to have our Camry and Avalon serviced. Mimi and Luther display the type of attitu main reasons my husband and I travel from Fayetteville to Sandford to have our Camry and Avalon serviced. Mimi and Luther display the type of attitude that can be an asset to any establishment. More
by fayettevilleresident
Employees Worked With
Luther White and Mimi in the service department
