I recently went to Fred Martin to pick up a fleet vehicle that was delivered there. This was a work vehicle and I was required to order it through the leasing agency. I understand that they were making little to no money on the vehicle, but the way we were treated was absolutely unacceptable.
My wife and I walked in the front door and there was a woman and two men at the desk. I was not greeted at all and I had to initiate conversation. As soon as I said I was there to pick up a fleet vehicle, the two men turned and walked away.
The salesman I talked to over the phone came out and told me that he was with a customer. He then set my wife and I down at a little table and said, "sign this." I signed it. He then said, the cars out there, pointing into the lot, and then told me the key was in it and walked away. Never talked about their service department, any questions that I might have had on the car, nothing.
Really unacceptable. My wife was interested in a new Jeep Renegade. I can guarantee you that we won't be going to Fred Martin to buy one.
I Recommend This Dealer:
Figure it out for yourself. I already wasted too much of my time on this place.
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