They were efficient, knowledgeable, accommodating and the best price I had found. They not only matched my preapproved interest rate, they beat it.
I had shopped around and asked other dealerships for their best price. After rejecting "their best price", I was asked what price did I want to pay? Typical sales.
Fred Martin gave me their best price, and when I saw it, I said "I have bought a car". No nonsense, no sales pitch. They answered my questions and anticipated my needs.
I could not ask for a more pleasant and painless experience.