Freehold Hyundai

The process was simple. I shopped around a bit, but found the best price here. I didn't feel pressured the first time so I went back (feeling pressured is a tunr-off for me so...) The second time was found the best price here. I didn't feel pressured the first time so I went back (feeling pressured is a tunr-off for me so...) The second time was a breeze. We walked through the process with ease. Everyone was friendly and the deal was good. Second Hyundai... and for the next one I'd definitely go back here. More

I have a 2007 Azera Limited. It is a great car. My results are the evidence for the quality of their service - Simply put, their repairs work. When one part was out of stock and the delay was 2 days - results are the evidence for the quality of their service - Simply put, their repairs work. When one part was out of stock and the delay was 2 days - then they gave me a loaner. I needed tha part because I went to an express type of oil change place and they messed up the oil pan cover re-installation after the change. It fell off on the highway, broke off and was destroyed. I now get my oil changes at the dealer (for 1/2 the price of the express place). I like that when I make an appointment, they estimate how long the job will take and best of all, they meet their time estimate. I live 30 minutes away from them and 10 minutes from another dealer - the 30 minutes drive gets me a much fairer repair price, on-time completion and zero arrogance. I always wait in the lobby for my service to be done rather than driving back and forth. But it is always a good thing. More

The staff was very attentive and helpful. They answered all of my questions and were very knowledgeable about their product. The paperwork was explained in detail and I didn't feel like I was being duped all of my questions and were very knowledgeable about their product. The paperwork was explained in detail and I didn't feel like I was being duped (as I have felt at other dealershiops). I had an awesome experience and would recommend this dearlership to anyone looking for a new car. Freehold Hyundai rocks! More

The staff was pleasant and very helpful. They were really very concerned about me being absolutely pleased with my choice. I felt they went out of their way and I was very grateful for that type of really very concerned about me being absolutely pleased with my choice. I felt they went out of their way and I was very grateful for that type of service. I would not hesitate to send any of my friends or family to Freehold Hyundai. I can't say that they really care, but they make you feel that your concerns are really important and I really appreciated that. More

I was nervous about buying a car - only because I was not in the mood to deal with what I remembered from my first experience - the obnoxious sales people/process. This turned out to be a bearable process. in the mood to deal with what I remembered from my first experience - the obnoxious sales people/process. This turned out to be a bearable process. The sales team seemed sincere and helpful - down to earth even. Cars cost so there was no getting around that, but I shopped around and they gave me the best price and the best customer service. Their follow-up was also appreciated. More

I purchased two new cars from dealership. Both experiences were great! I got the cars I wanted for the price I wanted. The staff (Aaron and Peyman) went out of their way to be sure I was pleased experiences were great! I got the cars I wanted for the price I wanted. The staff (Aaron and Peyman) went out of their way to be sure I was pleased with my purchases. Also, the Service Department is wonderful. Ron always goes above and beyond to take care of my service needs. I always get service "with a smile" both in sales and service. I highly recommend this dealership. More

Frank and Aaron were wonderful. I never felt pressure to buy. I told them what I wanted where I wanted my payments and they were able to help me with a wonderful new Hyundai Elantra for my daughter. I had t buy. I told them what I wanted where I wanted my payments and they were able to help me with a wonderful new Hyundai Elantra for my daughter. I had the most pleasant experience ever! I will definitely return. My son will need a car in a few years! =) More

Had a wonderful expierience purchasing my car. Every person I spoke to or dealt with was both polite and professional. I've been buying cars for twenty years and never felt so comfortable with the entir person I spoke to or dealt with was both polite and professional. I've been buying cars for twenty years and never felt so comfortable with the entire staff. I would not hesitate to recommend this dealer to any one looking to buy a new car. More

We found a car at this dealer (Toyota Rav) for $16,995. After much discussion and wasted time, we compromised on a price. When we were getting ready to sign papers, we found out the car was in two acciden After much discussion and wasted time, we compromised on a price. When we were getting ready to sign papers, we found out the car was in two accidents. Laura went as far as to show us on Kelly Books that the car was worth what they said it was worth, etc. My husband was willing to still buy the car and they agreed to allow us to take the car to our mechanic. We got home and did some more research and found out that the same car, with same VIN number, was on sale (online) for $12,995. When we submitted a request to be contacted they said that the price online was an error. Very dishonest people. The salesman went as far as to tell us he could put us on the phone with the woman who owned the car "right now" as we test rode the car to learn more about "this great car"... he never told us about the two car accidents either. More

I came into Freehold Hyundai seeking to purchase a 2011 Sonata. The initial quote was "high 500's/month". FIVE MINUTES LATER it was "high 300's/month". Apparently sales people there are TRAINED to assume t Sonata. The initial quote was "high 500's/month". FIVE MINUTES LATER it was "high 300's/month". Apparently sales people there are TRAINED to assume that their customers' credit rating is terrible and that the quotes should be lowered by the MINUTE! Well MY credit rating is an 840 so you can't assume that every sale at Freehold Hyundai should be GOUGED to a figure where the dealership will profit to the tune of $10,000 per car! I talked to the manager of Freehold Hyundai and she CONFIRMED that her salespeople must be trained to (a) assume a low credit from customers and (b)initiate negotiations with the potential customer at a ridiculously HIGH quote and go from there! Freehold Hyundai must be investigated for POOR training practices, POOR sales practices, and POOR management practices. This form of sales has been going on for YEARS and apparently they are seeking to GOUGE, not compete properly with other car dealerships! More