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Fremont Motor Rock Springs

Rock Springs, WY

4.1
108 Reviews

1900 Foothill Boulevard

Rock Springs, WY

82901

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108 Reviews of Fremont Motor Rock Springs

March 02, 2024

Did excelent job called when something was not correct resolved issue. Tech George did excelent job. Travis advisor also excelent job. Very satisfied with service thank you Wayne Baumann More

by stamplicker2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Applegate Tech and Travis service advisor
Mar 04, 2024 -

Fremont Motor Rock Springs responded

Thanks, Wayne. We're happy to see George and Travis were able to resolve this issue and you're satisfied now. We appreciate your positive feedback and we look forward to taking care of you and your Jeep again in the future. Hope all is well. Regards, The Fremont Motor Rock Springs Team

October 10, 2023

Took my '18 Jeep JK in for oil change and fr. wipers not working @ 8:00AM on 10-9-23. At 9:10 AM they called and said the entire TIPM needed replacement for $1600. I declined the work, and reset More

by Sean G.
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Service Mgr. and David Irvine
Oct 13, 2023 -

Fremont Motor Rock Springs responded

Sean, We're disappointed that you are dissatisfied and we appreciate you sharing your concerns and for taking the time to speak with me about them further. There are definitely some things we could have done better and we will be using your experience as a learning opportunity and a training tool for our team. We hope that we can earn your business again in the future and prove to you that we are dedicated to providing the best service possible. Should you have any further questions or concerns, please do not hesitate to contact me. I am here to help. Regards, Brandon DeFoor General Manager 307-448-1003 bdefoor@fremontmotors.com

August 08, 2023

Have been customer for years and have always been treated very well. Sales and Service have always taken care of me and am very appreciative. More

by stamplicker2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New person very professional
Aug 09, 2023 -

Fremont Motor Rock Springs responded

Thank you so much for your loyalty to us here. We are incredibly lucky to have you as part of the family and we look forward to continuing to take care of all your vehicle needs for years to come. See you here again soon. Regards, The Fremont Motor Rock Springs Team

July 04, 2023

Very professional, very knowledgeable. Very friendly staff Facility was very clean. Would buy from then again More

by cubs7414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Malmgren
Jul 05, 2023 -

Fremont Motor Rock Springs responded

Congrats on your new Jeep and welcome to the family! We're happy to see you enjoyed both your experience and our facility. We hope you're loving your new ride thus far and we hope to work together again in the future. Regards, The Fremont Motor Rock Springs Team

June 27, 2023

I have dealt with Fremont Motors Rock Springs now on several different purchases. Their service department is second to none, and they make sure that you are satisfied when the work is done. This is a More

by jp8462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lila
Jun 28, 2023 -

Fremont Motor Rock Springs responded

Thanks for being part of the family! It's a team effort here and we're happy to see that both our sales and service teams have provided you with the 5-star service that you deserve. We hope your truck is running like new again and we look forward to continuing to work together for years to come. Regards, The Fremont Motor Rock Springs Team

May 27, 2023

We had a great experience with buying our new vehicle. We were hesitant to buy local, but we love our new Jeep! More

by lmayer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan, Joe, and Andy
May 31, 2023 -

Fremont Motor Rock Springs responded

Congrats on your new Jeep and welcome to the family! We appreciate the opportunity to earn your business and should you ever need anything, please don't hesitate to let us know. We're always happy to assist you. Regards, The Fremont Motor Rock Springs Team

May 11, 2023

While traveling on Interstate 80 through Rock Springs, a fuel line blew out on my 2004 diesel Ram 3500. I had my truck towed to Fremont Motors to see if they could fit me into the scheduled that day. The wh More

by grizzlysign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
May 15, 2023 -

Fremont Motor Rock Springs responded

We're here to help and so happy to see our team was able to get you in and out and back on the road. We hope you had a safe drive back to Oregon and we appreciate you taking the time to share this. Regards, The Fremont Motor Rock Springs Team

May 04, 2023

I couldn't be more pleased by the service I received at Fremont Motors. I was treated with courtesy and respect. My truck is running great. More

by happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan and Kristine Sell
May 08, 2023 -

Fremont Motor Rock Springs responded

We're so happy your truck is running like new and you receive the 5-star service that you deserve. Thanks for being part of the family and we'll see you here at your next visit! Regards, The Fremont Motor Rock Springs Team

April 28, 2023

I had a good experience with Fremont Motors. They answered all questions and was able to complete a deal over the phone. They even delivered the vehicle to my home so that was nice. More

by F. Byers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
May 01, 2023 -

Fremont Motor Rock Springs responded

Congrats on your new vehicle and welcome to the family. We're happy to see our team made the car-buying process as easy as possible and you're satisfied. Thank you for this 5-star review and should you ever have any questions about anything, please don't hesitate to ask. We're always happy to help. Regards, The Fremont Motor Rock Springs Team

April 24, 2023

False advertisement specialists. They list Ram trucks on multiple media outlets for $30K LESS than they actually try and sell them for. They listed a RAM 2500 for $81K. When I tried More

by SPELL01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Multiple salesmen
Apr 26, 2023 -

Fremont Motor Rock Springs responded

We appreciate you bringing this to our attention. Transparency is very important to us here, and while we are currently changing inventory companies, it's important that we get these pricing discrepancies resolved as soon as possible. With that, we are more than happy to work with anyone on pricing. Please contact me at your convenience, as I'd like to see if we can help get you into this truck at a price that works for you. Regards, Brandon DeFoor General Manager bdefoor@fremontmotors.com

Apr 26, 2023 -

SPELL01 responded

Absolutely. $81,000 works for me. Thats the price you have on it.

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