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Friendly Acura of Middletown

Middletown, NY

4.9
207 Reviews

3475 Route 6

Middletown, NY

10940

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Showing 207 reviews

October 11, 2024

I recently purchased a 2025 RDS from Friendly Acura and had a fantastic experience. DJ and the General Manager Conrad went above and beyond to ensure a seamless and pleasant buying process. More

by cabs
Recommend Dealer
Yes
Employees Worked With
DJ, Conrad Miller
September 21, 2024

Mansoor was amazing to work with in buying my 2019 Nissan from beginning to end. All papers, explanations, honesty, and delivery were perfect. Thank you. More

by Jimmy
Recommend Dealer
Yes
Employees Worked With
Mansoor
August 11, 2024

I recently purchased an RDX from Friendly Acura and had a fantastic experience. The team, Ed, DJ, Mansoor, Ray and General Manager Conrad went above and beyond to ensure a seamless and pleasant buying proces More

by JohnM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed, DJ, Mansoor and Ray, Conrad Miller
July 24, 2024

This is my first time buying a vehicle off the internet. Tom was very friendly answering all my questions. It was such a simple process. Delivery of my vehicle was amazing and seamless. Mr Mansoor was so p More

by Cloiero2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Van Duyne and Mr Mansoor, Conrad Miller
June 08, 2024

Knowledgeable and friendly workers in the service dept, got done in a timely manner , will definitely use friendlys again, service Rep Klo Kelly was great and let me know all I needed to know and kept me u More

by rayrod44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flo Kelly, Conrad Miller
March 28, 2024

They consistently provide quality service. On schedule and professional. Took care of all my A1. More

by JEDESIBIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi took care of me., Conrad Miller
March 19, 2024

My experience purchasing a car from Friendly Acura went above and beyond my expectations! I worked with Ed Folkl throughout the entire experience and I couldn’t imagine going anywhere else. Prior to going More

by Niya LaBoo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Folkl
March 12, 2024

My experience was great as always, Naomi is amazing, very informative, very helpful, she is a wonderful person overall, Acura is very lucky to have such a dedicated employee. Thank you Naomi and thank you A More

by Jfuentes0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi
January 09, 2024

The best experience I have ever had purchasing a vehicle! DJ was knowledgeable, professional and never pressured us to decide immediately. Honestly and transparently presented our options and kept us info More

by staceyterracino
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
DJ, Conrad Miller
Jan 30, 2024 -

Friendly Acura of Middletown responded

We really appreciate the kind words, Stacey! Our Friendly Team works hard to make sure we delivery an exceptional experience to our clients, and we're happy to hear that it's paying off! Thanks again, and drive safely!

December 10, 2023

Always welcoming and clean Naomi is great in the service department Job well done, they know customer service! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi
Jan 30, 2024 -

Friendly Acura of Middletown responded

Thanks, Michael! We appreciate you taking the time to leave us a review. If you need anything in the future, please let us know! 'Til next time, drive safely!

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