Friendly Chevrolet

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Friendly Chevrolet:
***WARNING*** DO NOT PURCHASE A CAR FROM CORVETTE WORLD OR FRIENDLY CHEVROLET!!!! I purchased a used Corvette from Terry Malone, the car has had nothing but problems from the beginning. The car has spent more time in the shop than it has been on the road. It has been in the shop for weeks at a time for various problems which still continue until this day. Terry Malone is a slick fast talking car salesman who only wants your money, he is as shady as they get, do not do business with him, buyer beware!!! I tried to speak to Terry Malone and Clint (Used Car Manager) about my problems with the car and they just turned their backs on me and ignored me, this shows their real concern for the customer. I don't want to see anyone go through the hassle, stress, and grief that I have had to go through. ***BUYER BEWARE***

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Reason for Visit: Service

I recommend this dealer: No

My Review of Friendly Chevrolet:
my 2005 chevy corvette is a piece of junk. i have been to the dealership more than i have driven the car. they fried my wiring,damaged the interior. free car washes yeah right. charged me for 2 tires when they where suppose to be free. free tires for life where are they... i have had nothing but problems out of this car.. my roof fell off 3 times sure was funny there was no recall!!!!! so whats up GMC please forward to mark eddins president!!!!!!!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Friendly Chevrolet:
I just purchased a 2008 Silverado. It was a very satisfactury vehicle buying experience. I thought they would treat me poorly because I was shopping price very competetivly. To my suprise, I was treated with respect and after a little of the usual dealership price shuffle, I was offered the lowest price out of several local Chevy dealers. After we made the deal, there were absolutly no games, finance gave me a competitive interest rate, didn't have any hidden add-ons, and the delivery process was handled effeciently. I wasn't buying the most expensive vehicle that they had, but they made me feel like I was. The professionalism that I observed made me proud to be purchasing an American product at an American dealership. I received a full tank of fuel, floor mats and the truck was spotless. Thanks again to Jim, Don and Dan for a truly Friendly buying experience.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Friendly Chevrolet:
I found a used vehicle by their internet listing, called the dealer 3 times over 5 day period, last time 25 minutes before I got there to verify the unit was there (By VIN and stock number) and had the features I was looking for. Was confirmed all three times. When I asked for Rene she was in back office, they brought her out, and she acted like she was going to get the keys, brought back another salesman, passed me off to him, he wanted to fill out a lead sheet(credit app). When I told him it was a cash deal, that I just wanted to save time by looking at the vehicle first, he still tried to get sheet info. I insisted him I wanted to see the vehicle, and then he told me it had been sold two weeks prior. (CAN YOU SPELL BAIT AND SWITCH< WIRE FRAUD?) I left. Got a followup call,from a sales rep, told him no way, then I got a "customer experience survey" and I spilled the beans on them, about 4 days later got a call from Rene trying to apologize, and telling me she had another vehicle I might be interested in. Told her NO WAY! I called yesterday, she is still employed, as is Steve (ISM) so this is style of mgmt. and operation. I am reporting to Better business Bureau and to GM Dealer Council. This is dishonest, unscrupulous, and fraudulent practice. I would not recommend anyone even visit their store, much less buy from them.
As a son of a GM retiree, and as a Chrysler Corp former employee, I was totally dissatisfied with their actions as a dealership.

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