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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,658 Reviews

1,661 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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August 27, 2024

good people. .. very slow closing process, 3 hours!! but flexible to late hours. should have more financial people con deck to hlep with the process... More

by sergio
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Truong, Rashaud Johnson
Sep 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate your patience and will consider your suggestion to improve the closing process. If you'd like to discuss this more, please feel free to reach out directly.

August 27, 2024

To install a $30. 00 oil pressure sensor, I was quoted Over $1600. It is an utter rip off to an unaware customer. Don’t think that you can fool everyone. You might fool More

by Mathew George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Sep 09, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Mathew, Thank you for sharing your feedback about your experience here at Frisco Chrysler Dodge Jeep Ram. I would like to speak with you about the price of an oil pressure sensor you need installed by our Service Team. Please send me an email with your contact information so we may discuss this in greater detail. Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

August 26, 2024

It was great will visit again they were able to change the oil with no problem More

by lonnie.moore81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear you had a great experience with the oil change. We appreciate your feedback and look forward to serving you again at Frisco Chrysler Dodge Jeep Ram. Take care!

August 26, 2024

My service tech Pham is best I've had wiyh all my years of having my vehicles serviced. More

by jeff.liles1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pham
Aug 30, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear our team provided excellent service. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

August 26, 2024

Painless, quick and easy as always. Thanks Gaven for taking the time and making sure everything was in working order. More

by Alyhoffman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department- Gaven
Aug 30, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

That's great to hear. Thanks for choosing Frisco Chrysler Dodge Jeep Ram.

August 25, 2024

Absolutely great service! Kyle communicated and informed me about everything he recommended for my vehicle to keep it in good shape! More

by wshavonne100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 30, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for your review. We're glad to hear our team kept you informed about your vehicle at Frisco Chrysler Dodge Jeep Ram.

August 25, 2024

Davis was efficient, kind and helpful with getting the service needed for my vehicle taken care of. More

by stephanie.houswright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
Aug 30, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the kind words about our team. We appreciate your feedback and are glad to hear you had a good experience at Frisco Chrysler Dodge Jeep Ram. Have a great day!

August 25, 2024

Carey worked with me on scheduling my car for recall issues, oil change, system check, extensive computer updates and tire rotation. Couldn’t ask for a more diligent and professional with whom to work! More

by ktwsrinnt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See no familiar names since new car purchase two yrs ago. The only negative association was your business mgr at that time.
Aug 30, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. Frisco Chrysler Dodge Jeep Ram is pleased to hear our team met your needs professionally. Wishing you safe travels!

August 25, 2024

Problem, courteous and efficient service. It was exactly as advertised. Great personnel who knew the product. More

by James37
Recommend Dealer
Yes
Employees Worked With
Craig Brock, Henry Truong
Aug 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're glad to hear our team at Frisco Chrysler Dodge Jeep Ram provided efficient service and met your expectations. Have a great day!

August 25, 2024

I can’t thank Frisco Jeep Dodge and Brian enough for their above and BEYOND customer service that they provided me. They helped me order my Limited Edition Pink Jeep Wrangler - and updated me on transpo More

by Paytonln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Bruneau, Brian Allen, Henry Truong
Aug 30, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words and feedback. It’s great to hear that our team at Frisco Chrysler Dodge Jeep Ram could assist you in getting your Limited Edition Pink Jeep Wrangler with such ease. Wishing you many happy miles!

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