Frontier Motors
Pensacola, FL
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If you want a great experience from start to finish then Scott Ford is the man you want to see when purchasing a car! This is my second vehicle I have bought from him at Frontier Motors and let me tell you Scott Ford is the man you want to see when purchasing a car! This is my second vehicle I have bought from him at Frontier Motors and let me tell you I wont go anywhere else. They actually listen to what your needs & wants are and they spend the time helping you pick out that special vehicle. I recommend you stopping by to see him. More
I bought a vehicle from this dealership and although i initially gave them a stellar review, I now wish I could retract my words as this car cannot do what it was promised to do. In other words - big surp initially gave them a stellar review, I now wish I could retract my words as this car cannot do what it was promised to do. In other words - big surprise - my salesman lied! The manager, Todd Gordon, offered to take the car back, provided I buy another car that is way overpriced, so in the long run, they still manage to take advantage yet again - although Mr. Gordon is letting me know he's doing me a colossal favor by "losing money on the deal." So sorry I ever bought from them. I regret this daily. They are all smiles and handshakes until you sign on the bottom line. After that, their true colors rise to the surface and you begin to see that they have no more interest in keeping their customers happy, because, well, why should they care? More
Love my new to me car. This car was just what I was looking far and at the right price. It was ment to be mine. My last car I had kept for 15 years I hope to be able to do t This car was just what I was looking far and at the right price. It was ment to be mine. My last car I had kept for 15 years I hope to be able to do the same with this one. More
Taking advantage of two disabled military vets, both Marines My brother in law, who was on hospice at the time and my 100% disabled sister were sold a 2015 Ford Flex on 12/30/2019 by this used car lot. The car w My brother in law, who was on hospice at the time and my 100% disabled sister were sold a 2015 Ford Flex on 12/30/2019 by this used car lot. The car was driven one time and broke down. My brother in law died 2 weeks after purchasing the vehicle, 1-12-20, never drove it. He bought the vehicle so his wife's caregiver could have dependable transportation, after he died. The one time needed to transport his disabled wife, 1-22-20,the vehicle broke down. As the family of his wife, our sister, we have asked the used car lot to refund the purchase price, less the taxes and title. The Ford Flex was less than 30 days and driven once, 40 miles. Response from the general manager, Todd Gordon was " he could buy it back, less his profit, taxes and title.. and he didn't even have to do that"! Next response was " you can come get the vehicle, fix it yourself and then sell it"! We have reached out to the owners of Frontier Motors, Ivan and Jenny Streckel via emails and phone calls and as of 1-29-20 no response. If you are a military vet, a disabled military vet, an American, do not do business with Frontier Motors. BTW, by brother in law had done business with them in the past and they knew him, this was not a first time buy from them. More
Horribly unprofessional I posted my car for sale online and was contacted by Scott Tait claiming he “guaranteed” to pay my asking price if I made the 70 mile drive to his dea I posted my car for sale online and was contacted by Scott Tait claiming he “guaranteed” to pay my asking price if I made the 70 mile drive to his dealership. The email included how respected the dealership was and how they are “professionals”. A few hours later after arranging someone to follow me over he sent an email saying that he wasn’t sure if he could pay my price or not. Fortunately I didn’t waste the time and miles driving over there. Professional? You tell me, I highly recommend you STAY AWAY! More
Great to work with! I loved the way we were treated here. Even though we weren't able to get approved for financing here I would certainly refer someone to Frontier Motor I loved the way we were treated here. Even though we weren't able to get approved for financing here I would certainly refer someone to Frontier Motors. Corey was a great help in trying to help get me into a vehicle that was right for me and my family. More
I wasn't in the market for a vehicle but passing by Frontier Motors one night - it was there - front and center - my dream truck. I needed to know the bottom line and prepared myself for battle. So w Frontier Motors one night - it was there - front and center - my dream truck. I needed to know the bottom line and prepared myself for battle. So with Edmunds printout, bank info and DMV costs I was on the move. Past experience dictated hassling. Here's the short of it all - Frontier Motors salespeople were friendly, knowledgeable and made my purchase hassle-free. The next time your passing by Frontier Motors, stop in and say hello, get a cup of coffee and meet their staff. While your there browse over their entire lot of vehicles, your next car could very well be there. More
From the first meeting over the phone to the final sale nearly three months later, Scott Ford and the team at Frontier Motors handled a complicated sale with total professionalism. They sold me the car I nearly three months later, Scott Ford and the team at Frontier Motors handled a complicated sale with total professionalism. They sold me the car I wanted - not the one they wanted to sell me - at a price that was barely above wholesale. When financing became an issue they worked with a real sense of urgency and caring to get me the best deal possible. There are no "desperate salesmen" at Frontier Motors. Always patient, always understanding and consumate dedication to the highest standards of customer service are the hallmarks of this dealership. In short, my grandchildren will buy their cars from Frontier Motors. I'll never go anywhere else to buy a vehicle. More