Gainesville Chrysler Dodge Jeep RAM

Stetson Clark did a superb job of gathering information and pricing on the vehicle we bought. Handle everything very professional, beginning to end. and pricing on the vehicle we bought. Handle everything very professional, beginning to end. More

Shelby was so knowledgeable, friendly and helpful. She was very transparent about the financials, and she genuinely wanted to get me in the right car for my family. Excellent buying experience! She was very transparent about the financials, and she genuinely wanted to get me in the right car for my family. Excellent buying experience! More

this is our 4th truck with Jim. He provides excellent service and is always available for us. He provides excellent service and is always available for us. More

Untrustworthy,unresponsive, long far off maintenance appointment dates thats likely inconvenient to one vehicle families like mine. They don't cater to the customers Customers have to cater to them Full appointment dates thats likely inconvenient to one vehicle families like mine. They don't cater to the customers Customers have to cater to them Full nonaccountability after the sale. Breaking verbal promises to fix used car issues before,and during the sale. No can do after a few months of miscommunication on ordered delayed parts and understaffed issues. Afterwhile the amnesia seeps under the front glass doors of the dealership and noone knows what the trusting customer and buyer that thought to have purchased a certified maintenance checked ready to ride off the lot used vehicles. BUT NOPE! Jokes on me i guess! I hope no other buyer/customer of Gainesville dodge Chrysler and jeep of Gainesville feel like a butt of a joke like I still do with a lemon of truck to fix now!!! More

Marketing is a outside job to advertise the business. While inside of the business doesn't know,doesn't care or try to follow the marketing scheme to the best of there ability in the position or role ins While inside of the business doesn't know,doesn't care or try to follow the marketing scheme to the best of there ability in the position or role inside the store or business. I know that the job roles inside and the company jobs thats mostly done outside of the company or dealership like marketing All usually starts with customers first. But Inside I was treated as a money bag holding clown that have just enough credibility and sense to get a used vehicle that was not new vehicle dealership maintenance checked or certified to be driven off the lot with knowing issues addressed that was verbally promised to retified.But after I signed and drove off the lot them preexisting issues was all mine. Now that is something I been marketing on low by word of mouth. How trusting a known dealership Chrysler dodge ram and jeep of Gainesville will make you feel like a joke or donkey of everyday driven a subpar brought used vehicle with years of payments left that carshield won't cover neither!Lol More

Donald was a a great representative. I appreciate him and his communication skills!!! There was miscommunication when it came to other team members though. I appreciate him and his communication skills!!! There was miscommunication when it came to other team members though. More

Best salesman I know, I know for a fact that he cares about all of his customers and goes the extra mile for everyone. about all of his customers and goes the extra mile for everyone. More

**UPDATED** Starts off promising with sales then the Finance Manager plays a shell game so you don’t notice until after the fact that they extended your payments without your knowledge or approval. On t Finance Manager plays a shell game so you don’t notice until after the fact that they extended your payments without your knowledge or approval. On top of that, they gave me an out the door price and didn’t even honor it. ***The new Managment must be in charge. I am glad to say that they have stepped up and resolved this problem. So, kudos to Stetson Clark for a great sales experience and the Management team for correcting the errors of the finance manager. I have worked in the Automotive Repair business for almost 40 years, I can say that I have never had to worry about the "bottom line". I have always taken care of my customer by doing what is best for them and in-turn my customers always took care of me and my team by coming back. I will consider this dealer again when I am in the market for a truck. But I will be extra vigilant when it comes to the paperwork. More

Taylor and Kristan were incredibly sweet and understanding when I brought my vehicle back in the next day because I wanted them to second look something. Not only did they double check but also understanding when I brought my vehicle back in the next day because I wanted them to second look something. Not only did they double check but also to time to explain and share information for me to use moving forward. More

Everyone there was very helpful. My Jeep needed repairs & Jaime was very helpful. I enddd up trading & buying a Ram 1500 & Matthew was just as helpful. My Jeep needed repairs & Jaime was very helpful. I enddd up trading & buying a Ram 1500 & Matthew was just as helpful. More