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Galpin Honda
Mission Hills, CA
5,248 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin!
Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.
We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words.
We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors.
A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties.
We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business.
Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.
Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,248 reviews
July 30, 2011
Thanks a million Tabitha Lafayette, Internet Sales Department, for making buying my Civic EX such a positive and hassle free experience. Prior to setting foot at Galpin Honda, I spent two weeks visit Department, for making buying my Civic EX such a positive and hassle free experience. Prior to setting foot at Galpin Honda, I spent two weeks visiting different Honda dealerships and dealt with several salespeople. However, dealing with you was by far the best experience. I communicated my wants and needs and you made it happen in an efficient and hassle free manner. I appreciate your assistance, patience, and your energetic personality. As soon as I know of anyone who is planning to purchase a Honda I will direct him or her your way. Dora R. More
by BlkNinja
Employees Worked With
Tabitha Lafayette
Helpful July 29, 2011
Just leased a new Pilot from Ricky Pennington and have to say am extremely satisfied with the great service me and the wife received. It almost feels like you've known Ricky for years and years. Very strai say am extremely satisfied with the great service me and the wife received. It almost feels like you've known Ricky for years and years. Very straightforward, honest and sincere no-pressure salesperson. Takes the time to explain everything you need and answer all your questions. If you're in the market for a new Honda, do yourselves a favor and go see Ricky first! Regards, Jon M More
by mackdd
Employees Worked With
Ricky Pennington
July 29, 2011
Rick Pennington, is great to work with, very understanding and not the typical salesman. He really looks out for your best interest. He bended backward to get our deal done. We became friends understanding and not the typical salesman. He really looks out for your best interest. He bended backward to get our deal done. We became friends after the sale. I have already made several referrals to Rick. More
by dvanngo2002
Employees Worked With
Ricky Penninton
July 28, 2011
We just bought a new 2011 Honda Pilot EX-L from Tabith Lafayette, I cannot say enough good thing about her customer service. She went above and beyond our expectations. She took her time with us answerin Lafayette, I cannot say enough good thing about her customer service. She went above and beyond our expectations. She took her time with us answering all of our many questions. We will be buying a car for our daughter soon and will definitely come back to Tabitha. Thank You Shelly More
by Slacey
Employees Worked With
Tabitha Lafayette
July 25, 2011
This was our 2nd car purchase from Galpin Honda. We did our home work and knew what we wanted. Katie Barnett was outstanding, met our needs, no pressure, friendly & professional. Very happy with our purc our home work and knew what we wanted. Katie Barnett was outstanding, met our needs, no pressure, friendly & professional. Very happy with our purchase and the service. More
by Honda family
Employees Worked With
Katie Barnett, Art (Gen.Mgr.)
July 25, 2011
I bought my HONDA from Galpin Honda! 2011 Honda Accord EX-L Black on Black.. AMAZING CAR! 100% the best customer service you can get at a dealer! I've always heard great things about Galpin's customer s EX-L Black on Black.. AMAZING CAR! 100% the best customer service you can get at a dealer! I've always heard great things about Galpin's customer service, however I was still impressed in so many ways- they have a full showroom selection of every model, and a great, friendly staff. When you choose Galpin Honda to purchase your car. Your life will change. Ricky Pennington hands down the best sales man EVER. From start to finish it's FIRST CLASS service with Ricky. This man is a car guy, very educated and makes your car buying experience an enjoyable one. Amazing is all I have to say. Go to Galpin Honda & ask for Ricky Pennington! More
by MARCELOMILITELLO
Employees Worked With
Ricky Pennington
July 22, 2011
The best experience and great service. Katie Barnett was The best experience and great service. Katie Barnett was extremely helpful and knowledgeable - she was able to get us one of the best deals on our The best experience and great service. Katie Barnett was extremely helpful and knowledgeable - she was able to get us one of the best deals on our 2011 Crosstour. This is my 2nd car from Galpin Honda and I will definitely be sending friends and family to see Katie. I am extremely pleased with the customer service we received. We are so glad we chose to work with Katie and Galpin Honda! Thank you. More
by jackmalkhasyan
Employees Worked With
Katie Barnett
July 22, 2011
Ask to speak with Katie Barnett she is AWESOME, she will give you the abolutely best customer service, goes out of her way to make sure you are happy with the car, payments, etc. Galpin Honda is excellent, give you the abolutely best customer service, goes out of her way to make sure you are happy with the car, payments, etc. Galpin Honda is excellent, I highly recommend them! More
by am33
Employees Worked With
Katie Barnett
July 20, 2011
I went to Galpin Honda a few days ago to get a car. My salesperson was Alexander Tumasov. Due to my previous credit history banks couldn't get me approved. But I was amazed how Alexander was not giving up salesperson was Alexander Tumasov. Due to my previous credit history banks couldn't get me approved. But I was amazed how Alexander was not giving up and even made a to general manager on his day off so he could call the bank himself. I felt so speacial. Alexander and Steve in the finace dept are the best. I AM VERY HAPPY with my new car. More
by SarahBurns24
Employees Worked With
Alexander and Steve
July 19, 2011
Great customer service. My salesman Brooklyn was very helpful and friendly. He knows his stuff.Many Hondas to choose from on the lot with a great staff on hand. helpful and friendly. He knows his stuff.Many Hondas to choose from on the lot with a great staff on hand. More
by darylsingontiko
Employees Worked With
Brooklyn Maaliki
